Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service Advisor
Full Time/Permanent - Immedite start
£27,000 basic + Bonus, OTE £32,400
Milton Keynes
My client is looking for a Customer Service Advisor to join their team based in Milton Keynes.
Paying a basic salary of £27,000 with a bonus of up to 20% (£5400, throughout the year)
What you can expect in return as our Customer Service Advisor…
- An excellent salary and benefits package
- The opportunity to develop and grow with the business
- Generous discounts
- Full time role
What you will be doing as our Customer Service Advisor…
Your role will require you to provide first-line customer service support in relation to any questions they may have. This will done over a range of platforms whether that be over the phone, email or live chat. You will also assist customers with their queries or if further information is required to resolve the matter, you will ensure that this is directed to the relevant department, ensuring that the matter is resolved for our customer.
This role would require you to cover weekends on a rota basis.
What we are looking for in our Customer Service Advisor…
You will have excellent communication skills and the ability to be an effective and professional communicator via email and live chat, you should be passionate about customer service and are committed to delivering an excellent experience for customers.
You will need to have experience working within a customer service role, but most of all,you must have a great attitude and a hunger to learn and develop.
If all of the above sounds good, then hit apply now!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across 360 Resourcing Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £33,000 bracket, including retirement vesting and health parity.
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