Junior IT Technician
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Position Overview & Specifications
As part of our continued expansion, on behalf of our client based in South Leicestershire we are seeking to recruit a full time Junior IT Support Technician.
You will work alongside existing team members providing support to the IT Department and the rest of the users within the business. There will be daily tasks as well as problem solving different issues each day. You need to be able to think on your feet and use initiative as well as drawing on knowledge already obtained or eager to find a solution and learn new skills.
About the Role:
· Provide first line support to the business on operating systems, hardware and ERP.
· Ensure all support cases are logged and tracked and resolved on the service desk
· Assist in the setup and deployment of hardware related to projects
· Assisting the IT team with projects and other work
· Assist in hardware configuration and installation in the branches when needed which will require the occasional travel and stay over.
· Assume other responsibilities while other members of IT are out of the office
· You will be office based in Leicester and report to the Business Systems Manager and work alongside a knowledgeable and well-established team to ensure you gain the required knowledge.
About you:
· A passion for technology
· Knowledge of the Windows Operating system and familiarity with PC hardware and architecture
· Results driven person who can successfully see a project through to completion
· Proactive with doing work and learning new technologies
· Good communicator with attention to detail and someone who enjoys working as part of a team.
· Valid UK driving Licence
Job Types: Full-time, Permanent
Salary: £23,000.00-£27,000.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 01/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior IT Technician roles across 365People Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £27,000 bracket, including retirement vesting and health parity.
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