Medical Secretary
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Position Overview & Specifications
Abbey Medical Centre is a GP practice in the charming town of Kenilworth with a patient list size of approx. 15,100 patients and growing. Rated Outstanding by CQC, Accredited by Healthwatch, RCGP research ready, NHSE Military Veterans, highly rated on NHS choices and the Annual Patient GP survey. We are maximum achievers in the Quality Outcomes Framework and have a strong innovative background.
Job Summary:
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
Job Description:
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Manage all enquires in an effective manner
d. Maintain an accurate referrals database
e. Action all incoming faxes
f. Process calling letters as requested
g. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
h. Input data into the patient’s healthcare records as necessary
i. Process referrals using the electronic referral system (ERS)
j. Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms
k. Read code data on EMIS
l. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
m. Manage all administrative queries as necessary
n. Carry out system searches as requested
o. Maintain a clean, tidy, effective working area at all times
Support all clinical staff with general administrative tasks as requested
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: £11.00-£12.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (required)
Experience:
- Primary care: 1 year (required)
Work Location: In person
Application deadline: 03/04/2023
Reference ID: Medical Secretary
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Medical Secretary roles across Abbey Medical Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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