Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
I am delighted to be recruiting on behalf of my client for a Customer Service Advisor, based in the Norwich area. The successful candidate will have great customer service skills and an outgoing personality.
The role is within an expanding business, and the company offers opportunity for growth and development. They are seeking someone with great communication skills who enjoys building rapport.
Salary and package:
- Full-time, Permanent role
- Salary: £20,319pa
- Shifts: Monday to Friday, 09:00 to 17:00
- Fantastic development opportunities, with ongoing training
- Access to a wide range of fantastic benefits, including a discount platform, private health care and more!
- 25 days holiday + bank holidays
- Working with existing customers and managing their accounts
- Email and phone correspondence - mainly email
- Processing orders and stock purchasing
- Building customer reports on MS Excel
- Quoting customers
- Speaking with different clients
- Data entry onto in-house database
- Strong MS Office skills, specifically Excel
- MUST have driving licence and own transport
- Good customer service skills
- Accurate data entry skills and attention to detail
- Driven and motivated individual
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Merlin Watson
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Staffing, Recruitment & Subcontracting
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across Adecco UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Staffing, Recruitment & Subcontracting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,319 - £20,319 bracket, including retirement vesting and health parity.
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