Administrator
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Position Overview & Specifications
Join a great team providing support to local older people when leaving hospital.
Hours: 27.5 hours per week Mon – Fri. Daily working hours can be 9 - 3, 9:30 - 3:30 or 10 - 4. Half hour unpaid break.
Contract: Permanent
Responsible to: Nightingale Service Manager
Location: White House Community Centre, Hampton. Some remote / home working will also be available in line with our Hybrid Working Policy.
Salary: £24 - 27k FTE DOE plus 5% Employer Pension Contribution.
Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital. We would like the successful candidate to start immediately if possible.
The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.
This busy role will include:
- Taking referrals into the service and adding to the CRM / database.
- Updating CRM / database and gathering information for the team to support clients.
- Working and communicating with other staff, volunteers, clients, family members, social workers, hospitals and other voluntary groups.
- Liaising with Age UK Richmond staff, volunteers and handyperson teams to ensure tasks essential for a safe discharge are complete.
We are looking for an individual with excellent administration and IT skills, and preferably experience in a health or social care related field. A proactive, enthusiastic and highly organised approach is also essential.
Please click on apply to be taken to our website for more details. Application is via CV or application form. We are hiring immediately.
Job Type: Part-time
Part-time hours: 27.5 per week
Salary: £24,000.00-£27,000.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- Day shift
- No weekends
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Administrator roles across Age UK Richmond Upon Thames's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £27,000 bracket, including retirement vesting and health parity.
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