Customer Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Advisor
- Part Time/ Permanent
- Location: Work From Home
- Hours: 21 hours per week, Monday to Friday
We are AKDA INVESTMENT LTD. Right now, we're recruiting Customer Advisors in a role that offers great work life balance plus an engaging onboarding experience.
The role you'll do: As a Inbound customer Advisor in our team, you'll be the first point of contact for customers looking to register their business.
Day-to-day, you'll:
- Build rapport with customers, get to know their individual needs and put their interests first
- Provide excellent customer service
- Use your brilliant sales and communication skills to upsell products that provide peace of mind.
Training schedule: We have changed how we recruit and onboard, so your journey with us will now be fully virtual, giving you the flexibility but still the full engaging experience that you deserve. We offer a fantastic virtual training experience over a 4-days period (Mon - Fri: 09:30 - 14:30).
The experience and skills you need:
- A background in customer service
- Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly
How you'll be rewarded:
- Comprehensive training with clearly defined career progression opportunities
- Life assurance - employer funded cover of 4x basic salary
- Employee Assistance Programme - specialist advice and support on issues such as finance, relationships, illness and family issues
Immediate interviews available with start dates ASAP. Apply today to find out more.
AKDA INVESTMENT LTD- is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Job Types: Part-time, Temp to perm, Internship
Contract length: 6 months
Part-time hours: 21 per week
Salary: £1,296.11-£3,962.11 per month
Benefits:
- Flexitime
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Loyalty bonus
- Signing bonus
- Yearly bonus
Work Location: Hybrid remote in London, IG8 7LX
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Advisor roles across AKDA INVESTMENT LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £1,296 - £3,962 bracket, including retirement vesting and health parity.
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