Assistant Butler (Waiter)

ASSISTANT BUTLER (36.5 hours per week)

We are seeking to appoint, an enthusiastic, well-presented, Assistant Butler.

All Souls College is a registered charity and is unique among Oxford colleges in having no students. It has a Fellowship of some 80 consisting principally of Research Fellows and holders of University posts and employs some 70 full and part-time staff. It regularly hosts seminars, conferences, and other special events. Further details of the College may be found elsewhere on the website, http://www.asc.ox.ac.uk/.

JOB DESCRIPTION

The Assistant Butler will work as part of a team, under the day-to-day direction of the Head Butler and under the overall supervision of the Manciple. Professionalism and commitment to the delivery of high-quality catering services are essential as are initiative, flexibility, and the ability to work under pressure when required. The applicant must be able to adjust their hours in response to College need (actual hours worked may vary from week to week) and undertake evening and weekend work. The post holder is required to:

1. Provide a high-quality service of food, wine and refreshments including service preparation, waiting on table, and after meal services to the College Fellows and their guests and ensure special dietary requirements are met;

2. Provide a discreet, courteous, confidential service at all times;

3. Provide excellent customer care and maintain the highest traditions of the College.

4. Assist with setting up of food and drink services as required;

5. Assist with monitoring and recording attendance at meals and other events as directed;

6. Carry out wine cellar duties as directed.

7. Help maintain the supplies of beverages in the Common Room;

8. Help maintain, prepare and tidy the dining and common room areas;

9. Help clean College silver;

10. Assist at the annual Silver Audit;

11. Help secure the dining and common room areas at the end of a duty shift;

12. Assist with the preparation and moving of furniture for catering and others events;

13. Maintain effective communication with colleagues, Fellows and their guests;

14. Maintain a smart appearance and wear the College uniform and PPE as supplied at all times when on duty;

The post holder is expected to undertake any other duties or tasks as reasonably directed or requested by the Head Butler. This job description may be subject to review in consultation with the post holder.

PERSON SPECIFICATION

Professional skills and experience:

The successful applicant will be educated to GCSE Level or equivalent and/or have relevant experience.

Essential skills and competences:

a) Ability to communicate fluently and clearly in spoken English with Fellows, staff and third parties, to follow written instructions, and maintain accurate records;

c) Able to work quickly under pressure whilst remaining calm and polite ;

d) The highest personal integrity, loyalty and commitment;

e) Understands health and safety regulations relating to a catering establishment;

f) Strong interpersonal skills and a good team member;

g) Excellent customer service skills;

h) Keen attention to detail and the ability to anticipate;

i) Flexible and prepared to respond to requests at short notice;

j) Excellent attendance and timekeeping;

k) Able to work with minimum supervision;

l) Smart and well presented at all times;

m) Willing to learn and adapt;

TERMS AND CONDITIONS

You will be required to work a five-day week with some split shifts over the period Monday to Sunday for an average of 36.5 hours per week. Depending on the shift, the usual working hours will fall between the hours of 07:30 a.m. and 9:30 p.m. daily, and occasionally up to 11:59 p.m. in support of large College events. Breaks are unpaid, in line with Working Time Regulations. Some additional working will be required from time to time, for example, to support events and to provide holiday and sickness cover. REMUNERATION The salary for this appointment will be at National Spine Point 17, University Grade 4, which is currently £25,285 per annum for a 36.5 hour week (after allowing for 11 minute breaks in the morning and afternoon and a 20 minute lunch break), payable in equal monthly instalments in arrears by credit transfer as detailed on your pay statement. Your salary will be reviewed at least once each year, usually with effect from 1 August. PENSION The appointee will be enrolled automatically in the Universities Superannuation Scheme (USS) or https://www.uss.co.uk/. USS is a qualifying pension scheme, which means it meets or exceeds the Government’s new standards for pensions. The College operates a salary sacrifice scheme in relation to employees’ contributions. HOLIDAYS The successful applicant will be entitled to:

•20 working days’ paid leave

•8 bank holidays (or alternative days decided by the College),

•Additional holidays during the College closed period at Christmas/New Yearand Easter.

MEDICAL INSURANCE

On satisfactory completion of probation, the appointee and his or her dependants will also be eligible for medical insurance cover for which the College pays the premium although it should be noted that this benefit is taxable.

APPLICATIONS

For further information and an application form please visit our website: https://asc.ox.ac.uk. This job will be advertised until filled so please apply as soon as possible.

Any offer of appointment will be subject to the receipt of satisfactory references and successful completion of the usual pre-employment checks. All Souls College is an Equal Opportunity Employer and welcomes applications from people of all backgrounds, including disabled candidates although it should be noted that the role of the Assistant Butler requires full mobility within the College, which is not equipped with lifts. All applicants must be eligible to work in the UK and will be asked to bring proof to an interview. All personal data supplied by applicants will be held and used in accordance with the College Data Protection Policy.

Job Type: Full-time

Salary: £25,285.00 per year

Benefits:

• Company pension
• Free or subsidised travel
• Private medical insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: Assistant Butler (Waiter)