Field Technician
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Position Overview & Specifications
This role is eligible for standby and overtime and comes with a company van
Permanent, 37 hours, Full Time
Norwich and covering Lowestoft
What you will be doing?
You will be working directly with sewage dealing with a wide range of issues on our network, including blockages, odours, flooding and incidents across Norwich, Lowestoft and the surrounding area.
Your duties will include:
- Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.
- Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers
- Responding to incidents, and completing planned maintenance work
- Accurately collating and recording all feedback from site through our IT systems.
- Predominately lone working, engaging with both our internal and external customers on a daily basis
- Exposure within the sewerage environment is desirable
- Ability to operate in an outside and
- Basic IT skills
- Ability to work autonomously as well using your own initiative
- Excellent customer service skills
- Great communication skills
- Full driving license- having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)
Our people are important to us, and we want to make sure that we reward and recognise all of the great work that they do.
Your benefits will include:
- Personal private health care
- 23 days annual leave – rising with length of service
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle
#loveeverydrop
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Energy & Utilities
Based on transatlantic hiring benchmarks for Field Technician roles across Anglian Water Services Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Energy & Utilities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,716 - £32,777 bracket, including retirement vesting and health parity.
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