Customer Consultant: YBS Agency, Four Oaks, Sutton Coldfield
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Customer Service Representative: Part Time 2-3 days per week (to incl Thursday, Friday and alternate Saturdays 09.00-12.00)
YBS Agency: Four Oaks, Sutton Coldfield
We have an exciting opportunity within our Yorkshire Building Society Agency for a self-motivated Customer Services Representative, who is a team player and will be passionate about delivering excellent service to our customers.
If you like people and enjoy delivering a high quality customer experience, you’ll enjoy working within our Agency.
What you'll be doing:
As a Customer Services Representative you will deliver an exceptional customer experience, whether you’re welcoming our customers in Agency or providing information on our products and services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests.
The Knowledge & Skills you’ll have:
- A proven track record in delivering a fantastic Customer experience.
- Previous experience of working in customer-facing sales environment
- Experience of building strong relationships with your customers
- Financial Services Industry experience and knowledge
- Good administration & PC skills.
- Excellent team working skills.
- Fantastic communication skills both written and verbal
- The ability to work with limited supervision.
- Excellent attention to detail.
Job Types: Part-time, Permanent
Work Location: In person
Reference ID: MJ
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Consultant: YBS Agency, Four Oaks, Sutton Coldfield roles across Ansons Solicitors's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
