Dental Receptionist Lead
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Position Overview & Specifications
We are looking for a full time Dental Receptionist with excellent communications skills to lead our front of house team and support our growing team of clinicians.
The ideal candidate will be motivated, passionate about customer service and committed to delivering high standards of care. Training and skills set within a busy, yet professional multi -discipline practice.
Bamford Dental Practice is located in Rochdale, Greater Manchester
The practice has expanded to 11 surgeries. We offer a wide range of private treatments including Implants, Orthodontics, Endodontics, and cosmetics treatments.
We use the latest equipment and dental software including itero Scanners, cerec prime scan intraoral scanners, digital radiography and CBCT scanners.
· Promoting a professional image and being knowledgeable about the services the practice provides
· Providing patients of the practice with a warm welcome and make them feel at ease
· Answering the telephone in a friendly, helpful, and courteous manner
· Making all the necessary patient checks in accordance with the practice policies
· Scheduling appointments, by telephone and email, including confirmations
· Courtesy calls
· Patient recalls
· Offering sundry healthcare products to patients giving advice where necessary in accordance with the practice policies and with recommendations from clinical staff
· Signing patients up to Denplan
· Supporting the Treatment Coordinators
· R4 and Ortho Trac (beneficial but not essential)
In return the successful candidate will receive a competitive salary and a real opportunity to develop through regular training and support from a practice who truly recognises, values and rewards the contribution their employees make.
We pride ourselves on our friendly and supportive team environment.
Job Type: Full-time
Benefits:
- Company events
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Manchester, OL11 5PT: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Dental Receptionist Lead roles across Bamford Dental Practice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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