Senior Operations Manager
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Position Overview & Specifications
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Process Overview
Global Markets Global Valuation Group (GVG) is a division of Global Banking & Markets (GBAM) Finance responsible for providing valuation and independent price verification methodology support to Business Finance & Control (BFC) teams for execution of IPV, calculation of valuation adjustments and prudential valuation adjustments. The team is also responsible for reporting and governance across all valuation processes. Additionally, the team works on a number of regulatory deliverables related to valuations and drives the overall valuation control automation agenda in partnership with Technology and other stakeholders.
The team works closely with front office, middle office, traders, business finance controllers, market risk, quantitative risk and technology teams to drive the control agenda across the business.
Job Description
We are looking to hire a seasoned leader in the Global Valuations Group to project manage number of regulatory deliverables for GM & GCIB Finance organization. The person will be responsible for planning of regulatory engagement through the cycle from early notification to remediation phases. They will be required to manage stakeholders from different divisions within the bank to ensure that right responsibilities are allocated to right teams and the teams deliver on those in a timely fashion. They will be helping the team put together regulatory submissions, will track progress and milestones, escalate risks as needed and facilitate issue resolution.
Given this role will be part of the valuations group and will involve interactions with senior management of technical functions, we need the person to have a deep understanding of all regulatory guidelines (like CCAR stress testing, Prudential Valuation guidelines from a PRA and ECB perspective, ICAAP etc.). Additionally, they should also have a good knowledge of financial products and their valuations. Ideally, this role will best suit a person who has already been managing such technical regulatory projects for multiple years.
Responsibilities
- Planning of regulatory engagement through the cycle from early notification to remediation phases
- Stakeholder management including ensuring adequate ownership and responsibilities of the different parties involved
- End to end project management of regulatory deliverables including putting together submissions, tracking of progress and milestone, escalation of risks and issues and facilitating issue resolution
- Providing upward communication on project progress to CFO senior leadership
- Ensuring high quality outputs from SME team by setting standards and providing guidance on expectations
- Interpret regulatory changes and engage with CFO teams to perform impact assessments and drive change so that we are compliant with the new changes
- Put together technical presentations in partnership with CFO teams
- Drive the operational excellence agenda, ensuring process standardization, controls maturity, and continuous improvement across business-critical activities.
- Drive valuation related projects such as market data assessment for various asset classes, back-testing of results as per regulatory guidelines, drive intra-month prices testing of results etc.
- Manage the overall Model governance process for valuation related models
- Identify, document, and assess AI opportunities; collaborate with Technology, FLUs, and SMEs to evaluate feasibility, ROI, risk considerations, and operational impact.
- Ensure adherence to AI use-case governance, including risk alignment, model-development documentation, compliance with enterprise AI policies, and responsible-AI practices.
- Govern technology and change portfolios, ensuring transparency, prioritization, sequencing, and delivery accountability.
Requirements
Education
Graduate/ Postgraduate in Finance/Management from Tier I/II institute
Experience Range
12-18 years of relevant experience in finance domain related to project management of quantitative/technical regulatory projects or Valuations / Valuation Governance
Foundational skills
- Good understanding of regulatory landscape (Prudential valuation guidelines, ICAAP, CCAR, Valuation principles)
- Ability to interpret regulatory guidelines (existing and forthcoming) and identify gaps/perform impact assessments
- Strong project management skills with prior experience of running end to end project management for regulatory engagements ideally for large banks
- Strong organization and structured thinking
- Strong communication skills to be able to present to a highly technical and senior audience
- Strong written communication skills and dashboarding skills
- Good knowledge of global markets products along with basic risk and valuation principles
- Attention to details and rigor to meet expectations or internal audit and supervisor requirements.
- Ability to work under tight deadlines
- Strong technology skills (understanding of automation tools such as Alteryx) and understanding of AI tools to enable identification and implementation of OPEX opportunities
- Experience working with Technology partners on architecture discussions, feasibility assessments, and solution design
Additional skills
- Prior experience leading engagement with model governance and awareness of model governance life cycle
- Hands on experience with coding (ex: Python)
- Hands on experience in managing AI projects at large scale
- Strong understanding of Market risk and valuation principles.
- Prior experience performing market data assessment and working with vendors on assessing quality of data
Work Timings
12:30 PM to 9:30 PM IST
Job Location*
Mumbai/Gurgaon
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United States Work Authorization & Sponsorship Guide
Under United States immigration law (INA § 101(a)(15)(H)), foreign nationals seeking full-time professional positions typically navigate either non-immigrant specialty occupation classifications or immigrant visa sponsorship:
Requires a relevant Bachelor's degree or higher. Employers must file an approved Labor Condition Application (LCA) with the US Department of Labor confirming the prevailing wage rate.
Canadian and Mexican citizens qualify under USMCA (TN status). F-1 STEM graduates benefit from 36-month aggregate work authorization through E-Verify enrolled employers.
Candidate Preparation Blueprint: Technology
Based on transatlantic hiring benchmarks for Senior Operations Manager roles across Bank of America's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Technology.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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