Estates and Facilities Contracts Manager

Main duties of the job

A self-starter, you will have excellent organisational skills with a proven understanding of contract management and the delivery of estates & facilities services, preferably within an NHS or public sector organisation. You will be pragmatic and work with internal and external stakeholders to deliver the services within a dynamic multi-disciplinary environment.

The post holder will provide advice to Operational Managers and Clinical teams on the provision of estates and facilities services and any contractual issues. You will provide input on the drafting of contract specifications and assist the procurement team throughout the process of selecting a contract partner.

You will monitor contract performance, KPI’s and invoicing; meeting regularly with stakeholders and dealing with issues and complaints.

Effective communication, relationship building, and problem-solving skills are essential to this role. They will also be well organised, able to implement robust processes and have an understanding of project management principles.

Working for our organisation

Formed in 2018 RFL Property Services (RFLPS) is a wholly owned subsidiary of Royal Free London Group (RFLS). Following its formation RFLPS has embarked on a journey of transformational change in the way estate services are delivered within the NHS, providing service to RFLS and its wider partner organisations.

Our Parent company the Royal Free London NHS Foundation Trust is one of the largest Hospital Trusts in the country with a staff of 10,000, a turnover of £1billion and around 1.8m patient contacts a year

The Trust comprises the main Royal Free Hospital located in Hampstead, Chase Farm Hospital in Enfield and Barnet Hospital, with satellite sites across London. We also provide Community Health Services for adults and children across Camden allowing us to deliver seamless care for our patients.

With offices based in North London, we are able to offer hybrid working with 2 days per week from home. On occasion you may be required to visit our NHS partner and/or contractor sites and some flexibility will be required to accommodate this.

Detailed job description and main responsibilities

Please see attached job description and person specification for more information about this role and working at RFL Property Services Ltd.

Person specification

Royal Free World Class Values

Essential criteria

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria

• Educated to degree level in relevant field or equivalent experience

Desirable criteria

• Membership of or working towards relevant Chartered Institute e.g. CIPS, BIFM, CIOB, RICS

Experience

Essential criteria

• Experience of Estates and/or Facilities Management
• At least 2 years relevant specialist experience of NHS or local authority service agreements/ contracting processes; or managing services in the NHS sufficient to have gained a thorough knowledge of these aspects of NHS management activities
• Experience of service improvement and evidence of success in securing favourable outcomes through successful negotiation
• Experience of creating and presenting reports to Exec and Board level & confident in ability to present to groups.
• Experience working with contractors and managing contracts
• Experience of implementing new ways of working and documenting standard operating procedures
• Understanding of the current challenges facing the NHS and the healthcare sector
• Proven expertise to lead, plan, manage, interact with colleagues and deliver projects successfully in a spirit of cooperation.

Important Information – Please read before submitting your application.

• Covid-19 Vaccination Requirement

  The Government has formally announced it is pausing the regulations requiring specific healthcare sector roles to be fully vaccinated (1st & 2nd dose) against COVID-19, subject to government consultation.

  Please be aware that should this post be identified as in scope for the regulations after the consultation and Parliamentary process, you will be required to provide your vaccination status or proof of medical exemption.

• Applicant communication for all stages will be via our preferred 3rd party recruitment system and not via NHS Jobs.
• Failure to supply correct email addresses for referees will cause delays, we do not accept private domain emails (Hotmail/Gmail/ etc. for referees)
• If you require sponsorship to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust on behalf of Royal Free London Property Serviced Ltd (rflpsl) will undertake a DBS (Formerly CRB) clearance where the job description and person specification requires the employee to undertake regulated activities, (Regulated Activity Definitions). The Trust fully complies with the Disclosure and Barring Service Codes of practice
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust on behalf of rflpsl transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system