Apprentice Warranty Administrator
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Position Overview & Specifications
Apprentice Warranty Administrator required in Honda Swansea.
40 hour week Mon to Fri 8:30am-17:00pm.
Bassetts Honda / Ssangyong , a long-established multi-franchise approved car dealer, are currently looking to recruit a Vehicle Service Advisor to join our Swansea dealership.
Reporting to the Service Manager, you will work alongside 2 other Vehicle Service Advisor's and a workshop team and shall be training to administer and manage warranty claims for both Honda and Ssangyongs
As a Apprentice Warranty Administrator, you will Carry out all warranty claims in the Service Department, extensively liaise with the workshop to monitor and chase work in progress, keep customers informed of the progress of their vehicle claims,
You will also be required to assist in vehicle parts related enquiries and provide parts to the workshop team as and when necessary.
The successful Apprentice will be able to deliver with training and support the very highest level of customer service through strong communication skills resulting in total customer satisfaction.
Strong organisational, communication skills along with IT literacy would be of high priority.
Apprenticeship is roughly 12/18 months long.
- Overtime paid at time and a half rate.
- 30 days annual leave.
- Access to full manufacturer accredited training.
- Company pension scheme as well as various company benefits.
- Fantastic career prospects with a reputable car dealer
- Working hours from 8:30am-5:00pm Monday to Friday.
If this Apprenticeship interests you and you would like to know more about it, please feel free to apply for the position, we look forward to hearing from you.
Job Types: Full-time, Permanent
Salary: From £10,982.40 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Swansea SA6 8QX: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Apprentice Warranty Administrator roles across Bassetts Honda's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10,982 - £10,982 bracket, including retirement vesting and health parity.
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