Junior Product Manager

Here at Best Companies, we have an opportunity for a Junior Product Manager to join our Innovation team based in Wrexham. You will join us on a full time, permanent basis and in return you will receive a competitive salary of up to £35,000 per annum plus benefits.

As Junior Product Manager, you'll be supporting Product Management to help ensure our products are developed in-line with the business vision and strategy.

You’ll be capable of learning to master prioritisation, learning to constantly balance feature requests with overall product simplicity / usability. This will require a combination of open-mindedness and positivity. A big picture view is essential, as you’re developing for the many, not just the few; and you’ll always have your eye on where the product is heading, not just the short term but the long term also.

You’ll be a great collaborator, acting as the ‘glue’ between Innovation (product development), UX, marketing and other people/business areas - particularly to plan how product changes will be implemented and communicated.

You’ll love learning new processes and working in systematically and structured way. You’ll be responsible for ensuring product change processes are adhered to. You won’t make knee-jerk decisions about which features to add, remove or improve - you’ll work with the Product Management team to carefully analyse the consequences, seeking advice and weighing up the pros and cons of making a change.

Responsibilities as our Junior Product Manager:

• Assist in the gathering of internal and customer feedback, through interviews, surveys and other qual/quant means; and translate this into product changes
• Contribute to design sprints and workshops, aiding group collaboration to solve complex problems
• Co-ordinate User Acceptance Testing (internal and customer)
• Use analytics, A/B testing and data to allow evidence-based decision making whilst helping to continuously improve product experience
• Work with UX, developers and designers to implement product changes (new features, design changes etc)
• Manage feature requests via various channels such as the ideas portal, emails, phone calls, face to face etc.
• Collaborate with the Product Mangers to help execute the product strategy in-line with the overall business strategy
• Work with marketing and product developers on launch planning which include identifying key user groups, marketing new features or releases and ensuring documentation & user guides are updated
• Conducting market and competitor research for your product and/or services
• Lead and manage your own product with support from Product Management and other stakeholders in Innovation

Experience, skills & traits we're looking for in our Junior Product Manager:

• Bachelor’s Degree in any of the following disciplines - Computer Science, Marketing, Product Design, Business or similar.
• 6-12 months minimum industry experience in Product Management or a similar related role such as Product Owner, Business Analyst, Project Manager, User Experience Researcher/Designer or Software Developer
• A passion for product design and usability
• Grasp of UX and agile product development processes
• Architectural / process brain with an understand of user journeys: how to measure and improve them
• Highly curious and analytical; a usability detective, pouring over analytics, continuously testing and questioning to find a better way
• ‘Scientific’ approach to product changes, coming up with hypothesis and testing them to arrive at the best solution
• You’ll be a good communicator, assisting Product Managers to gather complex stakeholder requirements and keeping everyone informed
• Customer-centric mindset - passionate about customer experience and usability
• Highly organised. You’ll be comfortable learning new systems for logging ideas, requests and other product-related information so you never miss or lose a thing

Benefits:

• Annual leave 25–30 days depending on length of service
• Sports and fitness allowance
• Private Health Insurance after 3 months
• Pension – after 3 months 5% of salary from company and 5% employee contribution
• Life insurance – after 3 months (4 times salary)
• Flexi-time
• Free car parking
• Free lunch

If you wish to join our team as our Junior Product Manager, click Apply now!