MINI Service Advisor
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Position Overview & Specifications
North Oxford Garage is looking for a MINI Service Advisor.
Your role
As a Service Advisor, you’ll be the link between our customers and the workshop. You’ll ensure the customer has a smooth journey from beginning to end, agreeing to their service or understanding their repair requirements, booking the work and presenting the completed job. Along the way, you’ll be keeping customers informed of the progress of their vehicle works/repairs, suggesting additional products and services to customers, liaising with other areas of the aftersales department and ensuring all invoicing is shipshape. It’s all about giving MINI customers peace of mind.
Your profile
We’re looking for someone with proven service advisor experience and a passion for automotive, you’ll be someone who can quickly get to grips with processes, MINI products and services. If you have the tenacity and commitment to realise your potential, we’ll give you the training to go as far as you can.
Rewards
Join us in our mission to deliver outstanding automotive services and you could benefit from on-target earnings of £34,875 per annum (dependent on experience) with a further opportunity to earn £6,000 pa as a stretch bonus. You will also have your birthday off, 30 days holiday, inclusive of bank holidays rising to 32 with service, 1,000's of retailer discounts with Torque, our engagement hub, paid time off to volunteer, life insurance, a cycle to work scheme and much more.
Similar searches: Permanent, Full-time, Sales / Customer Service, MINI, Competitive
Retailer
North Oxford GarageLocation
OxfordSalary
Highly CompetitiveStarts
25 Apr 2023Closes
26 May 2023Brand
MINIContract Type
PermanentHours
Full-timeBusiness Area
Sales / Customer ServiceCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for MINI Service Advisor roles across BMW Group Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £34,875 - £34,875 bracket, including retirement vesting and health parity.
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