Senior Service Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Jardine Milton Keynes is looking for a Senior Service Advisor.
Your role
As a Senior Service Advisor at BMW/MINI, we value your commitment to providing our customers with a premium level of service, anticipating their needs and going above and beyond at every available opportunity. This role has the potential to progress into a Service Manager position.
Your role is critical in delivering the wow factor that our customers deserve and is rewarded accordingly, with a competitive basic of £31,000 and a bonus on top with OTEs in excess of £50,000 per year.
Your profile
- Previous main dealership, Service Advisor experience
- Take ownership of all customer queries that come your way, either by phone, email, or in person.
- Learn about your customers by building and nurturing relationships. It’s the small details that make the difference.
- Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
Rewards
- We help talent grow! You'll receive comprehensive training and development opportunities to unlock your full potential in your role.
- We embrace diversity! Our commitment to building an inclusive culture welcomes individuals from all backgrounds to be themselves and succeed.
- Our generous benefits include 33 days of holiday (including bank holidays), a birthday off, a great pension, commission schemes, reward savings, and more!
- Your wellbeing is our priority! We provide mental health support, nutritional and financial advice, and a Digital GP. Plus, over 50 trained Mental Health First Aiders (and counting).
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, MINI, Competitive, £40,000 - £49,999
Retailer
Jardine Milton KeynesLocation
MK15 0DQSalary
OTEs up to £50,000Ref
SSadvisorStarts
12 Apr 2023Closes
02 Jun 2023Brand
BMW, MINIContract Type
PermanentHours
Full-timeBusiness Area
Sales / Customer ServiceCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Transportation Equipment Manufacturing
Based on transatlantic hiring benchmarks for Senior Service Advisor roles across BMW Group Retail's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Transportation Equipment Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £40,000 - £49,999 bracket, including retirement vesting and health parity.
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