Career Progression Coach (Phone based) One Front Door Service

Full Time, Fixed Term for 6 months.
What we do?
One Front Door provides an inclusive employment service for Bristol residents. Please visit the Website - https://onefrontdoor.org.uk/
What will you do?
You will be employed specially to support Ukrainian Refugees, but you may also be required to support participants from other communities.
You will be working across the One Front Door Service to provide high quality careers education, information, advice and guidance (CEIAG). The role is primarily telephone based but you will also attend job fairs, community pop up events and other ad hoc events as required.
You will act as the first point of contact for people accessing the service. Holding a case load of clients, you will create appropriate support/action plan and match participants to appropriate training, career development and employment opportunities.
Why work with us?
We are small, friendly team which is part of the Employment Support team (Employment Skills and Learning). Working arrangements are a hybrid of office and home working with regular team meetings arranged to ensure team collaboration.

Please note that this role is subject to an Enhanced DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.


For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.
If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.
For further information about the role please contact Karen Blong, One Front Door Manager Karen.Blong@bristol.gov.uk

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young People, Black, Asian & Minority Ethnic and Male candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.