Revenues Officer x3

Full time, 2 x Permanent, 1 x Temporary for 12 months
We are looking for 3 Revenues Officers to join our team within the Revenues & Benefits Service.
Council tax and business rates pay for local services, like schools, libraries, rubbish collection, streetlights, emergency services and much more.
It’s a challenging time to collect these income streams as people and businesses are really struggling through the Cost of Living crisis; demand for council services however continues to increase.
You will be based in either the council tax or the business rates team and will be updating customer records and processing them in accordance with legislation to ensure prompt billing and collection of these local taxes.
You will need exceptional communication skills, both verbal and written and you should be comfortable in dealing with members of the public and businesses alike.
We work in a busy, performance driven environment, so you will be accurately processing high volumes of work to deadlines. It means you will need excellent organisational, numerical and literacy skills.
You may already have a detailed knowledge of local tax administration, but if not, we will provide full training and plenty of support from a great team around you.

This post is based at City Hall, though many of the team work mainly at home.
Please note that this role is subject to an Basic DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.
For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.
For further information, please refer to the Job Description and Person Specification or alternatively, please contact Tim Potter at Tim.potter@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from young people, Asian & Minority Ethnic, and Female candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.