Referrals Coordinator
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Position Overview & Specifications
JOB VACANCY Referrals Coordinator (Benefits Support)
- £27,570 per year
- Full time
- Permanent contract
- Based in Beckenham, but working across Bromley, Lewisham and Greenwich boroughs
- Some hybrid working considered, in line with policy
Bromley Mental Health Hub is part of the transformation of mental health services in the London Borough of Bromley under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
As part of the transformation we will be developing our benefits support service which works across Bromley, Lewisham and Greenwich to support people with mental health needs to access appropriate benefits.
We are looking for a Referrals Coordinator who will act as first port of call for referrals into the benefits service and work closely with volunteers and the wider staff team to ensure clients access appropriate support.
The role will involve:
- Completing initial assessments with clients
- Acting as the main point of contact for referrers and clients entering the service
- Updating and maintaining records
- Supporting ongoing development of project resources
We would like to hear from candidates with strong administrative skills and experience working with a wide range of people. Knowledge/ experience of the benefits system would be desirable as would an understanding of the needs of people with mental health issues.
Closing date: Sunday 12thMarch 2023 (11:59pm)
Please apply via our website: https://blgmind.org.uk/job/referrals-coordinator-benefits-support-2/
About BLG Mind
We are a local Mind with a diverse workforce of over 400 staff and volunteers, working to support people with mental health problems and dementia in the boroughs of Bromley, Lewisham and Greenwich. Read about the benefits of working for us.
Inclusion is one of our core values. We welcome all applicants, including those with lived experience of mental health problems. We particularly encourage applications from:
· People from culturally diverse communities
· Disabled people
· People with diverse sexual orientations and gender identities
· Under 25s
Job Types: Full-time, Permanent
Salary: £27,570.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Flexitime
Work Location: Hybrid remote in Beckenham
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Referrals Coordinator roles across Bromley, Lewisham & Greenwich Mind's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,570 - £27,570 bracket, including retirement vesting and health parity.
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