Health Promotions Advisor

Health Promotions Advisor

Staines - TW18 3DZ

Remote working available – will be expected in the office once/twice a month

Permanent

£27,500 + fantastic benefits

Full time – 40 hours a week (Shift patterns would be 8:30am to 5pm Monday to Friday)

Travel will be required for this role

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Health Promotions Advisor, you will deliver a range of Bupa health assessment products and actively work with our customers to identify lifestyle changes that will directly impact their health and wellbeing. You’ll help people make brave decisions and take the steps that will lead to our customers and corporate clients to lead longer, healthier, happier lives.

What you’ll do :

• Have an open and honest conversation with our customers about lifestyle and behaviour changes they can adopt in order to lead a longer, healthier, happier life
• Promote and encourage a healthier lifestyle for our customers in accordance with Bupa current clinical policy and recommended national and international guidelines
• Give individual lifestyle advice appropriate to customer needs with reference to their health risk, health assessment results and their health and wellbeing goals
• Ensure customers are supported throughout their health assessment journey
• Promote lifestyle coaching
• Deliver effective lifestyle coaching if required and trained
• Deliver health talks to our customers and help to answer any questions they may have
• Carry out Bupa health assessment tests in accordance with Bupa Health Clinics policies and protocols
• Explain clinical results and risk factors to our customers – take them on a journey of how this impacts their health & wellbeing & steps they can take to mitigate this risk
• Refer customers to a Bupa Doctor as required – work as partners to manage the Customer’s Health Assessment

What you’ll bring:

• Educated to degree level in exercise physiology, nutrition or similar health science or nursing equivalent qualification
• Knowledge of anatomy/physiology in relation to health and lifestyle
• Excellent interpersonal and communication skills – written and verbal
• IT skills – including MS Office packages
• Strong attention to detail
• Confident speaking publicly
• Good organisational skills
• Customer service skills
• Flexibility and happy to travel when needed

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

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