Reception Supervisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
An exciting opportunity has developed at Doubletree By Hilton Cadbury House, one of Bristol's leading hotels. This is a fantastic opportunity for a passionate and enthusiastic Reception Supervisor to support our Guest Services Manager and become a part of our Front Office team. You need to ensure that all guests are given a warm welcome to the hotel and that they are registered according to the hotel’s standards. You will deal with any guest queries during their stay and ensure that they are being looked after. You will be expected to assist and communicate with all departments ensuring a smooth stay for guests. You must also ensure our guests are aware of all promotions and facilities available in the hotel. You will lead the reception team in delivering our Hilton brand standards along with assisting in staff training and development.
We are looking for a Reception Supervisor with the following qualities:
A positive and happy disposition
Excellent communication skills both in person and on the phone
Ability to deliver excellent customer service at all times
Excellent organisational skills
Ability to multi-task
Both lead and work as part of a team
Previous Hotel experience essential.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Reception Supervisory: 1 year (preferred)
Work Location: In person
Reference ID: REC/SUP
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Reception Supervisor roles across CADBURY HOUSE HOTEL AND COUNTRY CLUB LIMITED's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,950 - £22,274 bracket, including retirement vesting and health parity.
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