Development Database Officer

Job Title: Development Database Officer

Reporting to: Senior Development Officer

Hours: Monday to Friday 09:00 until 14:00

Salary: Circa. £27-30K pro-rata

Start Date: ASAP

Location: Cambridge, UK (remote or hybrid)

Overview

CAMFED (Campaign for Female Education) is an international non-profit organisation tackling poverty and inequality by supporting marginalised girls to go to school and succeed, and empowering young women to step up as leaders of change. Since 1993, CAMFED’s innovative education programmes in Zimbabwe, Zambia, Ghana, Tanzania and Malawi have directly supported more than five million students to attend primary and secondary school.

Job Purpose

The Development Database Officer is a key member of the Fundraising team. They are involved with all aspects of gift processing, including managing the Salesforce donor database and related operations, generating tax receipts and acknowledgments, and liaising with team members to verify information. The Officer also works closely with the finance team on monthly revenue reconciliations and provides support during the annual audit and fiscal budget preparation. The Officer’s scope of work supports the structure and systems for effective and donor centric development activity.

Specific Accountabilities

• Processing and recording of donations received through various sources including CAMFED’s website, direct mail and through third party platforms, ensuring information captured on the Salesforce database is correct and up to date.
• Maintaining accurate records on the Salesforce database, including giving history, communications, strategies and activities.
• Providing donors with information related to their giving e.g. thank you letters, tax receipts and acknowledgements, ensuring donor-centric personalised and high quality communications.
• Tracking of and engagement with lapsed donors.
• Ensuring data quality and integrity, and the accurate and consistent logging of information in alignment with protocols and procedures.
• Supporting the Finance Team in updating financial information relating to donations.
• Other duties/projects as assigned, including assistance with reports for research and analysis of donor-related activities.

Knowledge, Experience & Skills Required

• Strong written and oral communication skills.
• Excellent working knowledge of databases and Google Suite.
• Attention to detail.
• Effective team-working skills.
• Exceptional client focus grounded in a commitment to understand the needs of both external clients (donors) and internal clients (co-workers) and respond to them fully.
• Proactive, ability to work to tight deadlines, prioritise tasks and manage multiple workstreams.
• Commitment and passion for CAMFED’s values, mission and vision.
• Eligibility to work in the UK.

CAMFED is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Board members. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together.

Application Details

Please send your CV together with a covering letter including the role you are applying for and reference ‘Development Database Officer’ to hr@camfed.org. We will close this vacancy once we have sufficient applications for the role. Due to the volume of responses only successful candidates will be contacted.

Please note, only applications with a cover letter will be considered.

Job Type: Part-time
Part-time hours: 25 per week

Salary: £27,000.00-£30,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Life insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Cambridge