Customer Service Co-Ordinator

Canon UK are looking for a Customer Service Co-ordinator, you will be required to support Imaging Supplies with delivery and admin duties. The role will encompass responsibility of maintaining master data, logistics duties, speaking to customers to resolve delivery queries and give customer satisfaction.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

• Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
• Bonus – A discretionary bonus scheme that rewards you as you help us achieve our goals.
• Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.
• Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
• Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
• Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
• Employee discount – Up to 38% off products from our Canon store.
• Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

• Investigating, audit & resolve Customers queries and complaints
• Maintain master dated on the Sap system
• Minimise and control cost associated with warehousing and delivery
• input orders accurately and within good time
• Committed to excellent customer service and prepared to go the extra mile to ensure customer satisfaction
• Team player
• Apply high standers of accuracy
• Apply Strategic thinking
• Excellent communication skills both written and verbal
• Plan & Organise effectively

You will need

• Apply high standers of accuracy
• Excellent Communication Skills both written and verbal
• Time Management
• Working under pressure
• Work as part of a team

Further Information

Salary – £22,707 - £23,969 + 5% Bonus
Location – Brentwood