Assistant Service Manager

Are you an excellent team player, able to use your first-class communication and organisational skills to lead the delivery of a diverse work programme? Do you have excellent leadership skills? Are you looking for an opportunity to play a pivotal role in service development and improvement initiatives? Do you thrive when helping to improve services for patients?

We have an exciting opportunity for an Assistant Service Manager to join the Haematology, Immunology & Metabolic Medicine Directorate. You will play a lead role in the seamless operational functioning of our services, taking line management responsibility for designated staff and lead responsibility for key administrative and operational management duties required to maintain and develop services in line with directorate initiatives and priorities.

This is an exciting role, the ideal candidate will require experience in waiting list management (RTT), cancer tracking and will support with QSPE (Quality Safety and Patient Experience) meetings. Staff management and service development experience is preferable within the NHS, a proven track record of leading a team and excellent interpersonal skills. The successful candidate will also have the opportunity to lead with "Staff Voices" where staff will have the opportunity to provide feedback to the Directorate team with suggestions.

The Assistant Service Manager role is an ideal management development opportunity which requires the post holder to carry out an operational and business management function, which will require significant prioritisation of tasks to ensure targets and deadlines are met within required timescales. The successful candidate will have experience liaising with and managing queries from a range of stakeholders, will possess a keen eye for detail, and will offer a track record of supporting teams to deliver high quality outcomes.

The candidate must possess excellent organisational, problem solving and communication skills. They must be capable of working under pressure to meet deadlines and have the ability to confidently engage with colleagues at all levels of the organisation. The post holder will be required to work autonomously to drive forward their own programme of work and will need to use innovation to overcome challenges.

This post is an excellent opportunity for someone wanting to gain experience in order to progress to a Service Manager role.

This post is fixed term for 12 months to meet the needs of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”,and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac