Support Worker
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Position Overview & Specifications
Complex Care Support Worker
Location: Port Glasgow
Hours: 16-18 hours per week, part-time
Hourly Rate: £12.57 - £13.57
Shift Patterns: 10:00-14:00; 18:00-22:00
Phoenix Therapy & Care (part of the CareTech Group) pride ourselves on our delivery of excellent, holistic patient and family centred care. Our client group (Adults and Children) have highly complex physical health needs, which we meet in order to support their independence and enable them to lead fulfilling lives at home with their families.
We are looking for Complex Care Support Workers to join our team on either a full or part time basis to help us to support our service users and their families. The needs of our client group vary widely from ventilator support to challenging behaviours. We do cover a 24-hour period so there is an expectation that you would be able to work days and nights and the shift times are individual to each package of care.
The whole of your shift will be spent with one client, so you will get the opportunity to really make a difference.
Full training will be given to meet the individual needs of the client but previous care experience is required.
If you have a positive outlook, professional attitude, are a good team player and are passionate about delivering high quality, safe and compassionate care then we would like to hear from you.
In return the successful candidate will be offered opportunities to develop professionally within a supportive environment and be encouraged to participate in service developments. A supported induction period will be provided.
Benefits:
Contract to work with specific service user
28 days paid annual leave inclusive of bank holidays
Paid training
Full induction training programme with ongoing training and supervision
Employee assistance helpline
Free PVG check
Stakeholder pension scheme
Successful candidates will be required to complete a PVG prior to commencement of employment, this expense will be met by the employer.
About Caretech:
Caretech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care.
We are committed to providing the highest levels of care to those we support. To enable us to do this we need caring and dedicated professionals to deliver first class care.
CareTech Community Services are proud to advise that they are a Disability Confident Leader.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Worker roles across CareTech Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £13 - £14 bracket, including retirement vesting and health parity.
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