Data Centre 2IC Shift Technician

Posted 31-Jan-2023 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Data Centre 2IC Shift Technician Business Sector: Data Centre Solutions Location: London Reporting to: Data Centre Shift Leader (Data Centre Engineering Manager) Shift hours: 06:30 – 18:30 & 18:30 – 06:30 (24/7 Shift Pattern) 42hrs a week
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
As the post holder, you will be expected to have excellent understanding of Critical Facilities/Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). As the 2IC member of the engineering shift teams, you will responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre, with a primary focus on risk management, enhancing the quality of the service delivery through effective support of the Data Centre Shift Leader or Data Centre Engineering Manager when stepping into the Data Centre Shift Leader role when covering. Supporting the Data Centre Shift Leader in the overall delivery of day to day operations in line with CBRE/Client process and procedures. The 2IC Shift Technician will be HV Authorised and will have a proficient understanding of the roles and responsibilities of the Data Centre Shift Leader, to ensure continuous operational standards. You will authorised to issue PTW, ensuring compliance with method statements, risk assessments, Client and Supplier Health and Safety procedures.
Key Tasks

• 
  Operate all M&E systems within the Data Centre in a competent, effective and efficient manner (including HV Electrical isolations/operations). Having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required.
• Ensuring that all Specialist Sub Contractors visits are conducting works in line with approved Standard Operating
• Procedures/ MOP/PTW/ Client change requests.
• Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated to the Data Centre Engineering Manager/Data Centre Technical Manager.
• To provide backup as engineering relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are maintained at all times.
• Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks. Compliance with GS SOS when undertaking maintenance work orders.
• Attend weekly team meetings, client meetings as requested, in conjunction with CBRE management.
• Reviewing and preparing MOP’s, SOP’s and EOP’s, as well as proactively participating EOP scenario drills (BEST or MOCK Drills).
• Proactively ensure all Data Centre client requests are attended within SLA.
• Promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.
• Ensuring compliance with Client CEM process and procedures when undertaking all relevant work orders, ensuring risk management documentation (MOP, SOP or EOP) is being used during critical works.
• Liaise with the supply chain, when ordering M&E components for remedial works.
• Attend nominated training courses as identified by CBRE management in line with DCS training matrix.
• Undertake Site Specific Technical Assessments and Skills Gap Analysis at intervals defined by CBRE/Client
• Take ownership of areas (including all plant rooms) under CBRE control, ensuring they are brought up too and maintained to the required show site standards.
• Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities.
• Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures.
• Support the Data Centre Shift Leader in the day to day operational delivery of all planned, reactive, corrective and project related works.

Scope of Services

• 
  Building management system.
• Lighting Control system.
• CMMS
• Air conditioning System, DFU’s, FCU’s, AHU’s and ACU’s
• Chillers and CHW infrastructure
• Boilers and Heating Systems.
• DRUPS and ancillary components.
• Single phase and three phase motors.
• Emergency lighting.
• Operation of HV & LV Electrical Systems
• Fire Detection and Fire Suppression Systems
• Lifts
• Pumps and VFD’s
• PDU and Distribution Boards – LV Electrical Infrastructure
• Other Data Centre related infrastructure.

Personal Specification

• 
  Minimum of 5 years’ relevant experience in Data Centre or Critical Environment operations.
• HV Authorised Person
• HNC/HND in relevant field or associated Electrical/Mechanical Apprenticeship (Or Similar)
• Excellent communication skills and the ability to deal with all levels of staff.
• Has operational excellence as a core value.
• Have very good IT and report writing skills.
• Ability to lead a team when under pressure, whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
• Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Directors approval.
• Demonstrate a willingness to attend on and off site training for plant and systems this may require nights away from home.
• Physical Fitness
• A high level of innovation
• A smart presentable uniformed appearance.
• Ability to comprehend and act upon both verbal and written instructions.
• Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes
• Integrity, honesty and punctuality is also expected
• The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required.

EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.