Information & Systems Manager
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Position Overview & Specifications
Salary:
£57,600 per annum
Location:
Head Office - Chelmsford
Department:
IT
Job description:
Basic Information
Business Sector: Services
Department: Information Technology
Location: Head Office
Reports to: Chief Executive Officer
A full time, permanent role
Core Purpose
To coordinate the day-to-day activities of the Society’s Information Technology department in accordance with Society policy, Co-operative values & principles, to agreed targets and deadlines, and within the budgetary constraints.
Accountability & Impact
The post-holder is responsible for improving the level of service of the Information Technology department to reduce and minimise system downtime, while developing the systems to assist trading managers achieve their strategic objectives.
Reporting to the Chief Executive Officer, the post-holder will have full operational control of the IT department and responsible for delivering IT projects to agreed targets. These duties will include but are not exhaustive:
Staffing To ensure that during trading hours an adequate support service is available to all system users to minimise business interruption.
Communication To ensure all departmental colleagues are kept fully up-to-date on department and Society initiatives and performance.
Management Information To ensure all operational management information is produced in an accurate and timely manner for business users.
Supplier Relationships To manage relationships and contracts with third party suppliers to ensure effective provision of services.
Cost Control To manage the IT department’s budget effectively.
Development To develop the Society’s Information Systems in line with the Society’s strategic objectives.
Leadership
To lead the department’s colleagues through demonstrating Co-operative values & principles, and Co-operative working in performing day-to-day duties.
Applying Knowledge
The post-holder will need to be able to use their knowledge and experience to solve problems and generate new ideas.
Working with Others
The role involves interacting with Society colleagues at all levels in addition to suppliers.
The post-holder must be able to communicate confidently and clearly, and be able to influence and motivate the performance of others.
Skills & Knowledge
Essential
Desirable
Self-motivated and flexible in the approach to work.
Team Player.
Good communication skills.
Experience of managing people.
MCSA – Windows Server.
Working knowledge of Co-operative Values & Principles.
Project management skills.
Knowledge of Society systems and processes.
MCSA – SQL Server.
To apply, please send your CV and covering letter to Ann Rowland, Head of Human Resources: ann@chelmsfordstar.coop
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Information & Systems Manager roles across Chelmsford Star Co-operative Society's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £57,600 - £57,600 bracket, including retirement vesting and health parity.
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