Event SIA Door Supervisor
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Position Overview & Specifications
Chester Race Company are recruiting SIA Door Supervisors for the 2023 race season at Chester as well as Bangor-on-Dee racecourse! Race days are truly something spectacular to be a part of! This role is exciting and varied, you’ll work events at Chester Racecourse, Bangor-on-Dee racecourse, as well as many other events such as weddings, private events, festivals, national televised awards and shows – all at prestigious venues across the region and further afield!
What’s in it for you?
Flexible working – choose your hours via an app
Weekly pay every Friday
Enhanced rates of pay!
Reward and recognition schemes
Earn money whilst having fun working alongside friends
Work at prestigious events – rub shoulders with celebs!
If successful you will form part of our race day safety and security team, acting as the eyes and ears of the event and above all, providing a level of guest experience people can’t help but recommend.
Chester Race Company is one of the North-West’s most admired brands with an evolving portfolio including three racecourses, our own in-house gaming company ChesterBET, a catering company (Horseradish), Staffing agency (Thyme People), an on-site hotel, and a vibrant city centre pub within the group.
Working as a Race Day Event SIA you will be responsible for:
First and foremost – offering an excellent level of guest experience
Conducting searches
Monitoring crowd safety and behaviour
Upholding our licencing objectives
First response to any reported issues mainly relating to control of alcohol and conflict management.
Checking tickets and relaying information
Directing guest to relevant areas of the venue
In the event of an emergency / evacuation you will follow safety protocols & direct guests to exit the venue safely
The successful Race Day Event SIA will have the following:
You must hold a valid SIA Door Supervisor Badge
A friendly, approachable, and professional manner
Strong customer service skills
As a requirement of the role, we will train you in a L2 Spectator Safety qualification, if you don’t hold one already
Our rates of pay (Below rates are inclusive of holiday pay - the below rates are in affect from 1st April 2023)
18+ £15.50 per hour
Shift availability
Our shifts vary! You are in control of the hours you work via our staff app.
Race days are typically 09:30-17:30, or 15:00-21:30 on evening meetings
(Longer and shorter shifts also available)
Join us in time to work at BOODLES MAY FESTIVAL 10th to 12th May 2023! Our biggest and best race meeting of the calendar year at Chester Racecourse. With 3 race days in a row this is a great chance to get lots of experience in the role and top up your wages!
If you have previous experience working within match day security, racing security, live sports SIA, security guarding, retail SIA guarding, close protection, mobile response, police, armed forces, customer service hosts, guest experience operative or any other related role please apply with your CV attached today
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Event SIA Door Supervisor roles across Chester Race Company's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £16 - £16 bracket, including retirement vesting and health parity.
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