Product Specialist - SystmOne
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Position Overview & Specifications
Salary: Up to £45,000 (depending on level of experience, training and qualification)
Circle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.
We have an opportunity for a Product Specialist to join their team of staff in the Change Management & Automation Team
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. This position will be home based with an occasional requirement to travel to the Bedford office and sometimes London Head Office.
About this role:
In this role you will be responsible for supporting changes in the Electronic Patient Record (EPR) (SystmOne) and working with the automation team to deliver projects.
You will be required to liaise between various teams to understand changes to business processes and ensure they are communicated effectively to end users via an appropriate training method. (e.g. face to face, online or via quick reference guides) You will work with the Change Team, Operations Team and Clinical Team to deliver support and expertise with any change requests, modifications and new pathways.
You will also support in maintaining the SystmOne units across Circle and assist in building new clinical templates, protocols and eWorkflows. If you have not had previous experience of doing this then training will be provided.
You will also work with the Robotics Process Automation (RPA) Team to automate current processes.
Applicants should meet the following criteria:
-
Educated to degree level or equivalent experience
SystmOne TtT Core certification
Expert knowledge of SystmOne Community module
Experience of system configuration in SystmOne
For more details regarding the role, please see the attached job description.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Management Bonus Scheme
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Life insurance
- One paid charity/volunteer day per year
- Extensive rewards and voluntary benefits including blue light card
- Free wellbeing services
- High Value Employee Referral Scheme
- Employee recognition programmes
- Industry leading training and development opportunities
…and much more!
“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy”
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Product Specialist - SystmOne roles across Circle Health Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £45,000 bracket, including retirement vesting and health parity.
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