Cluster Director of Marketing and Communications
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Position Overview & Specifications
COMO Metropolitan London, UK
Property: COMO Metropolitan London
Position: Cluster Director of Marketing and Communications
Division: Sales and Marketing
Department: Sales and Marketing
Reporting to: Cluster Director of Sales and Marketing
Tasks/Responsibilities:
- Annual creation of the marketing and PR strategy and initiatives calendar plan and associated budgeting, as part of the annual budget process, including brand awareness, events and promotional campaigns
- Execute the marketing and PR calendar working closely with the marketing team in Singapore to ensure timely execution across all touch points of the marketing messaging and aligned to budget
- Responsible to develop on-property guest-facing brand experiences, in line with COMO brand guidelines, and their promotion
- Seek and develop brand partnerships to elevate our brand positioning, drive customer engagement, PR buzz and grow own customer database, including in the form of innovative hotel experiences, offers and events.
- Lead the organization of multiple on-property events to bring hotels to life, working closely with operational teams, to help position hotels in their local scenes, position the brand as a lifestyle brand and increase overall brand awareness
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Cluster Director of Marketing and Communications roles across COMO Hotels and Resorts's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £45,000 bracket, including retirement vesting and health parity.
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