UX Content Designer

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming. Job Description Location: London, GB About Condé Nast Condé Nast is a premier media company renowned for producing the highest quality content for the world's most influential audiences. Attracting more than one billion consumers across its industry-leading print, digital and video brands, the company’s portfolio includes some of the most iconic titles in media, including Architectural Digest, Bon Appetit, Condé Nast Traveler, GQ, Pitchfork, The New Yorker, Vanity Fair, Vogue, and WIRED. The company is headquartered in London and New York and operates in 32 markets worldwide About Condé Nast Global Product and Technology (GPT) Our mission in Global Product & Technology (GPT) is to empower our brands for business and creative success by creating the next-generation suite of content publishing, membership and commerce experiences. We are a group of product managers, designers, engineers, strategists, and researchers dedicated to building innovative, user-centric products. You will be working alongside international colleagues across the world, working with stakeholders in our US and UK HQs as well as within our 10 other markets. We strongly emphasise cross-functional working through partnering directly with our functional pillars in GPT for Product, Engineering, Architecture, Design, UX, and Delivery; as well as our business partners in Consumer Marketing, Commerce, Commercial and Licensing, Editorial, and Data. About Our Design Team We are a team of experienced designers with expertise in customer experience and product design, brand identity, visual design, UX content design, and research. We believe that a well-formed design culture is essential to delivering excellent products. About the Role Condé Nast is seeking a UX Content Designer to design the voice of its lifestyle brands, which includes web and mobile experiences across GQ, Allure, Vogue, Architectural Digest, Condé Nast Traveller, and more. In this role, you will help guide readers through the publication’s online offerings, which ranges from beauty product reviews to travel booking sites. Your work will marry business strategy, design best practices, and user needs to achieve ambitious commerce targets whilst putting the reader and our content at the heart of the experience. This role reports to Condé Nast’s Director of UX Content Design, and will partner closely with product designers, product managers, and engineers. Together, we will design and ship product experiences that delight our users, drive engagement and loyalty, and provide increased and new revenue streams for the business. Responsibilities include:

• Applying your mastery of language to design intuitive, enjoyable product experiences that help users accomplish their goals
• Partnering closely with product designers throughout the entire design process, helping define user flows from day one
• Writing UX copy, including navigation, empty and error states, onboarding, and many more components of the end-to-end experience
• Defining the taxonomy and consumer-facing information architecture of sites, helping inform top-level navigation and search functionality.
• Driving the vision for our product content across domains, establishing a unified voice across products and platforms
• Using empathy, logic, insights, and data to inform content choices and advocate for user needs
• Owning style guides and contributing to our design system in order to promote consistency and best practices
• Collaborating on projects with a wide breadth of global stakeholders, including Research, Product, Marketing, Legal, Support, Engineering, and Editorial, as well as third-party vendors and partners
• Managing projects from needs assessment to implementation, translating complex concepts into clear direction
• Collaborating on projects with a wide breadth of stakeholders, including Research, Product, Marketing, Legal, Support, Engineering, and Editorial, and communicating product updates accordingly
• Evangelizing the value of UX content design, UX research, and product design to cross-functional partners throughout the product development process
• Serving as an active participant on the Design team, setting the tone, shaping our organizational culture, and mentoring more junior colleagues, with future opportunities to manage

The ideal candidate has:

• 3+ years of relevant experience in user-focused writing across web and mobile environments, with an understanding of the nuances of each medium as well as a wide variety of content design techniques
• Experience writing for digital commerce products
• A portfolio of UX-focused writing samples and style guidelines that demonstrate your gift for simplifying and improving digital products
• Aptitude for collaborating with a wide range of stakeholders at various levels and managing expectations
• Demonstrated empathy for your audience, valuing a continuous and consistent experience across the complete user journey
• Data-driven mindset, where measuring effectiveness is part of your process and analytics are used to validate and improve your approach
• Proven skills as a self-starter who can manage projects in a fast-paced environment and remain focused amidst changing requirements
• Experience with (or a desire to learn how) to work within a globally distributed team

• Ability to write from a range of voices, creating meaningful messaging for high-visibility interfaces and widely recognized brands

• A love of media and an interest in driving the future of storytelling to frame our larger context, including the nature of a subscription and advertising-driven business

• Ability to articulate and defend decisions and point of view to high-level stakeholders and partners
• Involvement in the design community at large as we increase the visibility of Condé Nast’s growing capabilities across digital strategy and experiences

What we’d like to see:

• Experience with complex user flows, especially payments, checkout, and order forms
• Experience with conversion funnels and consumer revenue businesses
• Experience in design systems and/or technical writing
• Experience with localization and accessibility best practices
• Degree in English, Journalism, or related work experience

• Familiarity with UX research principles and practices

A note: Research indicates that women and individuals from marginalized groups tend to apply only when they meet all of the criteria. If you believe you’re qualified, but don’t necessarily check every box, please submit an application. What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.