Education, Health & Care Plan Assistant - Administrator

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry's Statutory Assessment and Review Team is committed to working with families and partners to support children and young people with special educational needs and disabilities (SEND). This diverse service has responsibility for a range of important statutory educational work within Coventry. We are here to deliver the aspirational challenge set to us by young people with SEND and their families: ‘To Lift the Cloud of Limitation and enable them to enjoy an ordinary life’.

When Ofsted and the Care Quality Commission (CQC) completed a Local Area inspection of Coventry in October 2019, they commended our “genuine passion and commitment to get things right for children and young people with SEND and their families”; our respect for the “lived experiences of children and young people with SEND and their parents” and the “strong partnership between school settings and education service providers’.

We are a growing service with opportunities for progression. Each and every role within the team is critical as it enables us to offer an excellent and cohesive service to the families and children of Coventry.

The role of the Education, Health and Care Plan Assistant is to provide administrative support to the statutory assessment and annual review process.

To provide a high quality, customer-focussed service to all service users and stakeholders of the Integrated 0 to 25 SEN Service. To support the Senior EHCP Co-ordinators and EHCP Co-ordinators in all areas of administrative work covered by the statutory assessment and provision team

This is a busy and demanding administrative role that involves email and telephone contact with parents/carers, schools and settings, health, social care, other Local Authorities and professionals from a wide range of teams.

The person we are looking for will be organised, an excellent communicator with highly developed IT skills including in-depth knowledge of the use of Excel, and able to learn new databases quickly. You will need to work accurately, have attention to detail, and be able to work under pressure to meet competing demands.

It would be great if you have knowledge of the SEND Reforms but is not an essential requirement. You will have a good standard of general education including qualifications in English and mathematics at a minimum level of GCSE grade A-C equivalent.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interview date: 17th May 2023

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.

Our Values are: