Customer Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you energetic, self motivated, and willing to go the extra mile? Would you like to join an expanding team of amazing professionals? Do you have fantastic communication and customer service skills? Do you have a passion for helping the local community? Are you excellent at multitasking and managing the smaller details? Then, we are looking for you!
This position is to run a busy front of house with a wide range of duties, delivering a great customer service to our patients daily. We are currently recruiting a full time role for this fantastic position!
We offer a fun working environment with constant learning, progress, and a lot of opportunities for personal growth.
If you are right for us then....
- You love taking care of people and are interested in health and wellness
- You have excellent customer service and communication skills
- You are proficient in using telephone systems, calling potential clients and dealing with customers requests.
- You are energetic, self motivated and willing to go the extra mile
- You posses strong admin skills with the ability to multitask
- You are a quick learner who pays attention to detail with accuracy
- You are social media savvy
- You maintain high standards even when working under pressure
- You are able to work flexible hours between 7.45am and 7.30pm Monday to Friday
A typical day includes:
Supporting and assisting with the running of the clinic
Greeting the patients and creating a welcoming environment
Dealing with telephone enquiries, calling prospective clients and social media enquiries
Daily cleaning of the clinic to ensure our high standards are kept
Managing the clinic diary and administration
You will learn about chiropractic and how to support the chiropractic team.
Training and support will be provided.
Please include a cover letter highlighting your interest in the vacancy, your notice period if applicable and if you drive.
Job Types: Full-time, Permanent
Salary: From £10.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Liverpool, L23 3DP: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Crosby Chiropractic & Sports Injury Clinic's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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