National Account Manager - Wholesale

Job Description : Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry – Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world’s top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan’s and Windsor Whiskies, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Diageo has built a strong platform for growth – through investment in its own brands, and by acquisition to broaden the geographical footprint and category depth and range. The company’s strong local business units are well-positioned to win in increasingly competitive and fast-paced environments. Diageo’s portfolio is well-diversified across price-tiers, enabling it to participate where consumer opportunity is greatest, and to capture shifts in consumer preference. Diageo's culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. Employees work hard so they can be proud of what they do and how they do it. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants that employees live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be. More about Diageo is available at its web site: https://www.diageo.com/ Role Dimensions

• Leading the commercial performance of Regional Wholesale customers across 4-5 customers via rigorous commercial management; unlocking growth and maximising sustainable profit delivery
• Relentlessly seeking opportunities to drive our performance forward through activation and sell out initiatives
• Leading the stability of the back office management and constantly looking for ways to improve this
• Strong ownership of the day-to-day customer relationship through effective negotiation, persuasion and conflict management/resolution skills
• Creates the conditions for an amazing relationship with the customer through great cross-functional behaviours and ways of working
• Ensures that all customer data and information required to support the customer relationship is rigorously and robustly managed
• Ability and confidence to make the necessary informed recommendations to course correct when required to ensure activities are successfully delivered

Top Accountabilities

• Delivering annual financial & market share objectives in full
• Development and implementation of a collaborative Joint Business Plan (where applicable) – with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets
• Reset our sales out ambition- clear plans against all areas of focus
• Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviours
• Exceptional results for the customer and Diageo through a sustained commitment to priority outcomes delivered through effective cross-functional ways of working with multiple resources who all execute their specific role in building and supporting a great customer relationship

Diageo Leadership standard Win through Execution

• Sets and pursues direction without guidance and takes a wide view of their accountabilities
• High energy and ambition to achieve successful outcomes and high standards
• Balances analysis and execution and adjusts thinking in the face of new information
• Actively spots opportunities or issues and identifies which are urgent and important
• Generates a range of workable solutions, decides what should be done and takes action

Shape the Future

• Sees the big picture and possibility from multiple angles and through a creative lens
• Frames issues in a way that creates clarity and incorporates others' best thinking
• Accurately digests large amounts of information and breaks down complex problems thoroughly
• Challenges themselves and others to take on new or unfamiliar tasks and ways of working

Inspire through Purpose

• Finds broader meaning in their work and aspires to make a significant difference
• Reads their environment and understands how culture and context influences people's perspectives
• Is actively aware of the impact they have on others and tunes in to the needs of individuals around them
• Communicates in a compelling, persuasive and impactful way
• Draws on a variety of influencing styles to engage different audiences

Invest in Talent

• Displays confidence in their ability to meet challenges and succeed
• Maintains belief and optimism and bounces back quickly from setbacks or failures
• Demonstrates a realistic and thoughtful awareness of their own capabilities
• Proactively seeks feedback and development for growth and takes action

Ideal experiences / Qualifications / capabilities

• Excellent relationship-building skills
• Outstanding analytical skills and ability to derive insight from data
• Robust and Rapid commercial understanding, P&L literacy - innate numerical and analytical skills
• Ability to interact with senior stakeholders and deliver change through different levels
• Team player, focussed on total company delivery
• Insatiable commercial curiosity and exceed expectations

Worker Type : Regular Primary Location: 1HQ Additional Locations : Job Posting Start Date : 2023-05-04