Head of Operations
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Position Overview & Specifications
Job Description: DWA Head of Operations
Salary- £45,000 per annum (full time post)
Purpose of the post:
The Academy was established in 2016 to provide a centre of excellent training for Veterinary nurses and nursing assistants. The Head of Operations is a crucial part of this, and the position includes the following.
Main duties and responsibilities
- Overall responsibility for ensuring that students’ progress in line with their learning plans and are properly supported to do so.
- Responsible for ensuring the high quality of effective progress management, including progress reviews and other ‘in work’ contact points with students
- Develop and maintain relationships with stakeholders, including employers, RCVS, EPAOs and the ESFA.
- Responsible for ensuring the requisite level of compliance for the apprenticeship programme, as required by the ESFA
- Responsible for the accurate monthly ILR return to the ESFA
- Responsible for the effective operation of the Administration function within the Academy
- The development and maintenance / revision of all policy documents and accompanying procedures.
- Line management responsibility for the Administration staff and Visiting Officers.
- Recruitment of Administration and visiting staff
- Induction, development and mentoring of new and existing staff members
- Responsible for ensuring that Administration and visiting staff follow
Qualifications/Experience/Qualities
Essential
- L3 CAVA or equivalent·
- Detailed knowledge of apprenticeship standards
- Detailed knowledge of ESFA compliance
- Detailed knowledge of apprenticeship quality strategy and processes
- A Level general education
- Self-motivated with high levels of accountability
- Excellent team player
- Good organisational skills
- Able to establish a rapport with all stakeholders
- Applicants must have a clear DBS check prior to commencement of employment
- Qualifications/Experience/Qualities
Preferred
- L3 Qualification in Leadership & Management·
- To have participated in Ofsted inspections
- To have participated in ESFA compliance Audits
- Experience of managing a team
- Demonstrates willingness to adapt
Job Types: Full-time, Permanent
Salary: £45,000.00 per year
Benefits:
- Casual dress
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: OpsMan1
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head of Operations roles across Dick White Academy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £45,000 bracket, including retirement vesting and health parity.
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