Customer Experience Ecommerce (Full Time)
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Looking for a career and not just a job? We want to hear from you!
Direct Soccer is a rapidly growing ecommerce company that is currently looking for talented individuals who are committed to achieving their career goals whilst growing with us.
Focused on training and developing our staff, we are looking for rising stars that are ready to challenge themselves and shine in exciting new roles within the company.
We have opportunities within our Customer Experience department where you will be involved in Customer Services ,Supply Chain Management ,Buying , Website Management, Clubshop Management & Development and also Accounts Payable and Receivable.
Essential Skills for all our roles at Direct Soccer
- Organisation & Planning Skills are essential.
- Self-driven & motivated.
- A think for yourself problem solver
- Commercially aware.
- Desire to develop others.
- Excellent communicator
- Ambitious.
- Good knowledge of all Microsoft packages.
- Team-player must be willing to collaborate with others.
Benefits
· Work with key brands like Nike and adidas
· Interesting & varied role
· Competitive Salary
· Workplace Pension
· Amazing opportunity for career progression
· Be part of an innovative, highly motivated team
· Fantastic Staff Discount and Free Parking
· Staff Uniform.
Job Types: Full-time, Permanent
Salary: £21,450.00-£26,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Dundee: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 05/06/2023
Reference ID: Ecommerce Opportunities - Customer Experience
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Experience Ecommerce (Full Time) roles across Direct Soccer Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,450 - £26,000 bracket, including retirement vesting and health parity.
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