Team Member: Tour Guide and Guest Services
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Position Overview & Specifications
This is a weekend only role so you must be available to work weekends.
Join our team at Emmerdale Village Tour
Do you want create memories for our guests in our growing portfolio of story-led experiences? If so we are the high-quality tourist attraction and leisure brand for you!
As a member of our team, you will work across both our Tour Guide and Guest Services teams to deliver outstanding experiences for our guests ensuring their time with us is a memorable one.
On your Guest Services shifts you will use your vibrant personality to greet and host our guests giving them the warmest of welcomes and a reason to return. On your Tour Guide shifts you will be using a mix of expert knowledge and humour to host and deliver scripted content with an injection of your own creative flair.
We are looking for people who enjoy being centre stage and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experience.
In return, we will invest in your career. We offer lots! Including: – free health cash plan, day off for your birthday, shopping and cinema discounts, attraction discounts and much more
Contract: Zero-hour permanent contract available.
This is a weekend only role so you must be available to work weekends.
We expect our team to be flexible and be available to work on weekends, seasonal events and bank holidays.
Salary: £9.60 per hour
For more information please visit the Continuum Attractions website
Job Types: Permanent, Zero hours contract
Salary: £9.60 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Weekend availability
- Weekends only
Application question(s):
- This role is weekends only. Please confirm here that you would be available to work weekends.
- Our attraction is based on Eccup Lane, LS16 8AY. There is no public transport to this location, and it is around 15 minutes from Leeds City Centre. What would be your means of travel to get to site?
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 03/03/2023
Reference ID: EVT Team
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Team Member: Tour Guide and Guest Services roles across Emmerdale Village Tour's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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