Exhibition Services Assistant, Frieze
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Position Overview & Specifications
Who We Are: At Frieze we believe art is vital to communities and cultures. Bringing together galleries, artists, institutions, and art lovers all over the world to make art flourish. Frieze is a media and events company that comprises three publications, frieze magazine, Frieze Masters Magazine and Frieze Week; and five international art fairs, Frieze London, Frieze LA, Frieze New York, Frieze Seoul and Frieze Masters; regular talks and summits, led by frieze editors; and frieze.com – the definitive resource for contemporary art and culture. In addition, two years ago we launched Frieze Membership, including the premium Frieze 91 membership featuring exclusive access to Frieze fairs and a year-round programme of events; plus No.9 Cork Street, a hub for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network. IMG is a global leader in sports, fashion, events, and media and is a subsidiary of Endeavor, a global entertainment, sports and content company. What You’ll Do: Frieze are looking for an Exhibitor Services Assistant to support Fair Managers in carrying out necessary tasks to produce Frieze fairs, working closely with exhibiting galleries, other departments within the company, and external parties. Key Responsibilities Include But Not Limited To: Support Fair Managers in carrying out necessary tasks to produce Frieze fairs, working closely with exhibiting galleries, other departments within the company, and external parties.
- Provide support to galleries in regard to all aspects of their participation in the fairs
- Support on the gallery application process
- Update application information and maintain systems
- Support Selection Committee Meetings preparations and organisation
- Attend Selection Committee Meetings as requested by Managers
- Support on the launch of all exhibitor platforms with the fair Managers, i.e., Listings
- Draft and coordinate exhibitor correspondence year-round
- Support exhibitors with enquiries throughout the year including applications, selection process, stand build, shipping, insurance, storage, invitations, etc.
- Maintain high quality customer service on all fair delivery aspects
- Coordinate Frieze Viewing Room gallery participation with Digital Team
- Provide exhibitor information as needed by other departments
- Supply information to be included in promotional material for the fairs and proof drafts
- Work with external contractors and Production team to advise galleries on stand build options
- Liaise with VIP team on accreditations and invitations allocation
- Liaise with Communications/Marketing team to ensure visibility and accuracy of gallery information across our platforms
- Prepare signage material and organise production with external vendors and Design team
- Support on training of temporary staff
- Prepare exhibitor resources to be used at the fair
- Set up site for exhibitors, including check of the stand build
- Oversee Exhibitor desk throughout the fair
- Answer various exhibitor queries and coordinate services onsite
- Input and update exhibitor data
- Produce reports and analysis for team and directors
- Compile research data and comparative analysis
- Maintain exhibitor platforms year-round
- Look after specific projects and areas of the budget as requested
- Ensure timeline is adhered to for specific projects
- Keep team procedures up to date
- Participate in post-fair debriefs
- Assist team in implementing improvements year on year
- We are fueled by Persistence, adapting and seeking solutions in the face of challenges.
- We support and elevate diverse voices, promoting equity and Inclusion within our company, industries and community.
- We operate with a spirit of Entrepreneurialism, a willingness to take risks and mindset that is built to disrupt.
- We rely on Collaboration across our network to power culture and unite people around the world.
- We hold ourselves to the highest standards of Excellence in every aspect of our work, including how we interact with one another, our clients and our partners.
- Income protection
- Life insurance
- Private medical insurance
- Pension contribution
- 23 days holiday + x-mas week off + bank holidays
- Dental insurance
- Green car scheme
- Season ticket loan
- Cycle to work scheme
- Free breakfast
- Eye Care
- Endeavor Wellness - lunch and learn events
- EAP - range of practical and emotional support services
- Dependent care - 5 days subsidized emergency child, pet, elder care
- Subsidized gym membership / Class-pass
- Health Screening
- Dynamic office environment with great people!
- Regular team and company networking events/celebrations
- Access to free tickets to sporting and entertainment events
- This is a Permanent Contract.
- The location is Surrey Street, London.
- Working hours are 10:00 - 18:00.
- Occasional travel and weekend work may be required.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Exhibition Services Assistant, Frieze roles across Endeavor Operating Company, LLC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £40,000 bracket, including retirement vesting and health parity.
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