IT Support Engineer
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for
- · Install experience.
- · Support & Maintenance experience.
- · Software-driven.
- · Self-motivated and self-driven, approachable, friendly and outgoing.
- · The ability to support non-technical end-users and explain complex IT issues/concepts in simple terms.
- · Open to working away including overnight stays.
- · Understanding building/fixing computers, Windows 7 and above.
- · Network set-up and fault finding.
- · General 'Maintenance Person' skills, i.e. fixing monitors to walls, cabling, lighting, camera installation etc..
About You:
We are seeking a fun IT Technician with strong computer skills, self-drive and willingness to learn specialist systems. Reporting directly to the IT Manager in a fast-paced, innovative friendly Company where you would be expected to actively contribute to the direction of the business with the quality of your ideas.
About us
Events Photo Team is a fun, fast-growing Tourist Attraction Photography provider, we work with some of the UK’s biggest & best brands including many sites run by Merlin Entertainments. We provide fun, innovative specialist photography solutions including green-screen imagery to over 5 million customers per year, helping customers get the most out of their visit and to take home treasured memories of the day.
The Benefits!
- · Time Off in Lieu & Flexible Working.
- · Home-Working over Christmas Week (dates TBC).
- · Staff Socials & Nights Out.
- · Fun & Relaxed working environment.
- · Uniform Provided (only required for site-visits).
- · Travel Expenses & Mileage.
Job Types: Full-time, Permanent
Salary: £25,000.00-£29,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ellesmere Port: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- IT Support: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Support Engineer roles across Events Photo Team's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £29,000 bracket, including retirement vesting and health parity.
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