Application Engineer

Application Engineer

Main locations: Southampton, GB Job Type: Full-time Workplace type: Remote Offer number: 3777

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

What you’ll do As an RF Application Engineer, you will be an integral part of the Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis in EXFO’s RF products to enhance the Sales Organization’s ability to compete in existing and emerging markets. You will assist driving the sales process on the technical side in conjunction with the Regional or Channels Sales Managers, as well as actively identifying Sales opportunities. You will work along colleagues throughout the sales process providing best in class expertise to EXFO customers and within EXFO. You will share the business goals of the Sales Organization and play a critical role to liaise and channel technology and industry intelligence to the Product Marketing team. What we’re looking for You will build your strengths to provide technical leadership, specially with in RF technology, throughout the whole sales process; you will provide technical pre-qualification for new opportunities pertaining to EXFO’s products and solutions. You will serve as the product champions for existing and EXFO’s innovations by developing expertise on the technology and the solutions applications in the industry, its capabilities, competitors and markets. You will be working closely to Channel Sales Managers and Regional partners to assist technically and conduct customer visits -individual or joint- providing expert advice on the uniqueness and advantages of EXFO solutions. You will be the Trusted Advisor on all technical aspects for any sales activity particularly identifying opportunities for assigned markets enhancing regional business Role will include:

• General RF and radiocommunications knowledge
• Develop skills to provide pre-sales technical expertise by creating and delivering compelling pre-sales presentations
• Provide Sales Support by learning the products, identifying product applications and by studying and disseminating market trend information.
• Assess potentially new and existing applications of EXFO products to meet customer needs ensuring sales and sales management teams are kept up to date on the progress of sales opportunities and product applications.
• Provide follow-up sales support by disseminating technical information on specific applications within EXFO sales team and with customers.
• Implement product evaluation support, customer training sessions as well as post sale support when high level expertise is required.
• Support trade shows, conferences, seminars and other marketing events.
• Take the lead with the technical requirements for RFQ, RFP and RFIs.
• Prepare reports, as required by the management team

• Full support and training will be provided

Objectives. Become the Trusted Advisor on RF Test&Measurement technology and solutions including:

• Spectrum Analyzer, RTSA, Signal analyzer and protocol analyzers (3GPP)
• 5G NR RAN, Fronthaul architecture, network slicing and synchronization
• LTE RAN
• O-RAN

It’s highly desirable expanding knowledge of Transport&Datacom technology such as:

• OSI model
• Ethernet, Layer 2 switching
• IP, TCP
• Fibre Optic basics

Required Skills and Aptitudes

• Experience in Radio Access Networks and wireless protocols in general (LTE, 5G NR, WLAN) would be an advantage
• Experience or knowledge in the use of RF T&M instruments, such as signal analyzers
• Programming skills in environments such as Matlab, LabView or Python
• Articulated, able to communicate and interact with team members and customer at different levels
• Proactive, autonomous and well organized
• Possess drive, motivation and acute attention to detail ensuring Technical aspects of sales opportunities are captured and explored
• Highly self-motivated and results-oriented

Academic and Professional Requirements Education: Bachelor's degree in Physics, Electrical Engineering, Electronics, Computer Science, or other related technical major preferred. Alternatively, track record and experience in the industry will also be considered Language requirements: Fluent in English. Second language strongly beneficial (French, German, Italian, Spanish) but not mandatory. Other: Willing and able to travel extensively, 40% of the time

EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Thanks for your interest in EXFO