Restaurant Supervisor
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Position Overview & Specifications
Are you looking for a role in the heart of Mayfair with an excellent work life balance (no late nights!!) and a competitive salary and service charge package? Look no further than our fantastic restaurant opportunities in Bond Street Kitchen!
Bond Street Kitchen is one of our sixteen Fenwick lead restaurants within our nine Fenwick Department stores within the UK. Opening in 2018 Bond Street Kitchen is the perfect retreat from busy Mayfair, providing a relaxed and vibrant atmosphere, perfect for any occasion. Just as we meticulously curate our fashion edit here at Fenwick of Bond Street, we also carefully source each ingredient to bring you a seasonal menu of modern British dishes, matched with a selection of wines. Offering a flavoursome, original and inspiring menu.
About the opportunity
As a Restaurant Supervisor you will lead the front of house team and showcase our Fenwick hospitality by putting our customers first.
You will oversee the day to day running of the restaurant with the support of the Restaurant Manager, working together to coach, develop and inspire the team, achieving results and striving for success.
About you
We look for warm and welcoming people, who are adaptable, resilient, innovative and goal orientated to join us on our exciting journey.
As well as these key characteristics, you will bring:
- Experience of supervising and coaching a team in a busy restaurant environment.
- Strong communication skills and ability to motivate a skilled team.
- A passion for hospitality, driving the team to deliver exceptional customer service through menu suggestions and drinks pairings.
- Innate attention to detail and the ability to make bold decisions.
About Fenwick
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group.
We have 9 stores across the UK including a portfolio of over thirty restaurants, sixteen of which are own bought and lead by our Fenwick Restaurant team including Bond Street Kitchen.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Business Dress Loan Scheme interest free loan to buy clothes for work
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Cycle to Work scheme
- Pension scheme
Job Types: Full-time, Temporary contract
Contract length: 12 months
Salary: £25,202.35 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount
Schedule:
- 8 hour shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Department, Clothing & Shoe Stores
Based on transatlantic hiring benchmarks for Restaurant Supervisor roles across Fenwick's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Department, Clothing & Shoe Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,202 - £25,202 bracket, including retirement vesting and health parity.
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