Sales Consultant - Furniture
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Position Overview & Specifications
Are you looking for a new exciting role in our Kingston store? We are on the lookout for passionate people who are experts in all things Furniture and Home and want to showcase the very best of their knowledge to our customers.
About the role
Our Sales Consultants are our product experts in-store. Working to assist the Sales Manager, you will work alongside and your team coaching and developing them whilst role modelling excellence to surprise and delight our customers.
As the Sales Consultant, you will ensure all customer queries are handled effectively whilst coaching and developing the team and leading the pack with your knowledge. You will work with pride and passion to drive productivity and sales. You will take ownership of all things furniture.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…
- Experience in a senior sales or similar role/business (Essential)
- An excellent communicator with strong interpersonal skills
- Passionate about delivering excellent customer service
- A strong interest in Fenwick and the brands we sell
The successful candidate will start with us as soon as possible.
About Fenwick
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.
We have 9 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Business Dress Loan Scheme interest free loan to buy clothes for work
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Cycle to Work scheme
- Pension scheme
Job Types: Full-time, Permanent
Salary: £12.21 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Department, Clothing & Shoe Stores
Based on transatlantic hiring benchmarks for Sales Consultant - Furniture roles across Fenwick's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Department, Clothing & Shoe Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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