Company Secretary Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Company Secretary Assistant The Business Management Office works with colleagues from across the Financial Ombudsman Service, and at all levels, to provide support to the Board and Executive and help maintain strong corporate governance & decision-making arrangements and processes. In all their work, the Business Management Office help join the dots and ensure the Chairman, the Board and Executive are focused on key strategic and operational priorities and that there is a cogent and cohesive account of the scrutiny they undertake and the decisions they make. Contract: permanent Working hours: 35 hours per week Salary: Up to £41,800 Reporting to: Head of Business Management London docklands Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. You’ll support the Company Secretary to ensure our compliance with the requirements set out in company law, providing accurate procedural advice to the Executive and the Board, and that we’re acting within the law when carrying out our duties. Key responsibilities Company Secretary support
- Supporting the Company Secretary to comply with corporate governance requirements
- Helping to provide advice on governance matters, including in relation to relevant statutory and good practice requirements.
- Helping to create and maintain good practice materials and helping to provide training where required.
- Maintaining the Governance Map and responding to queries about its content.
- The accurate completion of the Gifts and Hospitality Register, raising and responding to any queries about declarations and arranging its publication.
- Matrix managing the provision of corporate support to the Board and the Executive – including scheduling meetings, preparation of agendas and timely distribution of packs.
- Working with colleagues from across the organisation to maintain forward agendas, identify future business and draft meeting agendas.
- Setting deadlines for papers and ensuring their timely submission.
- Taking minutes, where required.
- Helping Develop and managing our new Board Portal
- Maintaining central actions log, following up on actions and ensuring their timely completion.
- Maintaining i-drive records and record retention.
- Continue to ensure the tools used to access and retain documents by the Board members and the Executive Committee meet their needs and are effective and secure.
- Previous experience in a governance function, for example a Board and/or Executive Secretariat or in a role within the financial services industry, or regulatory or legal field
- Understanding complex information and using well developed analytical skills.
- Excellent communication skills – both orally and in writing.
- Working with senior colleagues, including those on the Executive and Board.
- First rate organising and planning.
- Working calmly under pressure and prioritising effectively when demands change.
- Being able to work to tight deadlines.
- Paying very close attention to detail.
- Working on confidential and sensitive issues.
- Strong Word and PowerPoint skills (including mastering of SmartArt graphics) and a good level of experience with Excel.
- Previous experience in an organisation of equivalent size and complexity to the Financial Ombudsman Service, or larger.
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Employee Assistance Programme
- Extensive opportunities for personal and career development
- Fully equipped on-site gym open 24 / 7 (London office only)
- Extensive Well-being resources including on-site therapists (London office only)
- Beautiful and bright London office looking over the Thames and near to mainline stations
- Our Coventry office is 2 minutes’ walk from the main station
- Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
- Apply by uploading your current CV. If you'd also like to submit a cover letter, please upload this at the same time.
- LinkedIn: Financial Ombudsman Service
- Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Company Secretary Assistant roles across Financial Ombudsman Service's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £41,800 - £41,800 bracket, including retirement vesting and health parity.
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