Waiter/Waitress - FT

Contract: Permanent
Salary: Competitive and Benefits

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Waiter – 45 Jermyn St

Full of ambience, the exquisite dining room and bar at 45 Jermyn St brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for an experienced waiter for 45 Jermyn St

Key Accountabilities:

• Run and maintain the appearance of your station and section to the highest degree
• Adhere to the agreed standards of table lay-up and MEP
• Set all tables in accordance with the standards provided
• Take instruction from head waiter, anticipate their requirements
• Provide attentive and prompt service
• React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant’s ethos
• Create and deliver an extraordinary customer experience, meeting all targets set
• Maintain excellent restaurant standards and cleanliness of fixtures
• Ensure the menus are displayed and accurate
• Ensure grooming standards meet company requirements

We expect the successful candidate to have the following skills and experience:

• Experience within a fine dining establishment
• Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
• Build up strong relationship with customers in order to encourage repeated visits
• Ability to multitask, prioritize and manage time effectively
• Solid interpersonal and communication skills
• Ability to think quickly and rationally to ever-changing situations
• Consistently leading by example

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme