Operations Manager
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Position Overview & Specifications
Freightroute Limited is a family business and one of the leading privately owned palletised transport organisations in the UK. Established in 1979 we operate across 10 sites in England and Scotland with over 420 employees and 175 vehicles. We offer a wide range of delivery solutions to our customers while maintaining the highest standards of safety and professional conduct.
An opportunity has arisen for a Depot Operations Manager at our Falkirk, Monday to Friday 10.00 – 20.00
The role
As a Depot Operations Manager you will be responsible for a small transport office and warehouse team and a fleet of up to 25 vehicles & 33 drivers. Your main task will be to ensure that customers’ pallets are both delivered and collected to schedule.
Your key duties will include:
- Organising your office team and fleet of vehicles to ensure performance levels are achieved.
- Ensuring the transport operation runs safely and is compliant with all relevant regulations.
- Ensuring all relevant H&S policies and procedures are adhered to.
- Responsibility for dealing with customer queries and complaints ensuring all queries are dealt with in a timely manner, resolved to a mutual satisfaction and reported correctly with support from your line manager.
- Achieving compliance with internal company procedures.
What you’ll need
Proven track record of supervisory /management experience in a Transport or Distribution role within a fast-paced environment.
- Demonstrable knowledge of relevant transport legislation, including digital tachographs and Working Time Directive (WTD).
- Previous experience of transport planning / scheduling.
- Excellent people management and leadership skills
- National CPC is desirable, although not essential.
- Right to work in the UK.
Freightroute Limited is an equal opportunities employer.
Job Types: Full-time, Permanent
Salary: £32,430.70-£35,392.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- 10 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- LARBERT: reliably commute or plan to relocate before starting work (required)
Experience:
- Operations management: 1 year (required)
Licence/Certification:
- Transport CPC (preferred)
Work Location: One location
Reference ID: 11/23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Manager roles across Freightroute Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,431 - £35,392 bracket, including retirement vesting and health parity.
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