Community Engagement Officer (Herefordshire)

NO EXPERIENCE NEEDED

Are you a positive and confident communicator? Do you enjoy being in the community?

FullFibre is recruiting Community Engagement Officers who will play a pivotal role in increasing the visibility of the Fibre Heroes ISP agnostic brand in the communities we serve and nurture potential customers in readiness for Partner ISP-led sales activities.

No previous experience in telecoms or sales is needed, and extensive training will be provided.

What will you be doing?...

• Building quality relationships with a variety of community organisations in FullFibre towns
• Directing the sponsorship of local events and activities that support the brand
• Running branded events and activities with the support of the FullFibre Marketing Team
• Liaising with the Regional Build Team to support the scheduling of build activities in areas where the need is greatest and to feedback on any concerns raised by residents
• Working closely with Partner ISPs to identify opportunities for sales-driven activities
• Promoting the benefits of moving to full-fibre broadband at events and door-to-door with a view to generating leads.

This role will suit you if…

• You are flexible and happy to work some evenings and weekends
• Positive and confident communicator, face to face but will also be comfortable talking to groups of people
• Presentable, polite, and capable of gaining people’s trust and attention
• Able to work to and achieve targets set for you
• Well organised, good at diary management and timekeeping
• Comfortable going into unfamiliar settings including making occasional unsolicited house calls

Knowledge, Skills & Qualifications needed…

• Knowledgeable about the area to which you have applied for
• Proficient in Microsoft Office applications
• Hold a full UK Driver’s license
• Experience in the broadband sector is desirable
• Experience in either sales and or similar community roles is desirable
• Experience in nurturing strong and lasting relationships with community groups and/or councils is desirable

What we can offer you:

• Full and extensive training and support
• Salary £20,000 to £25,000 PA Depending on experience
• Bonuses of £3000 - £7000 PA OTE
• Car allowance of £5,000 PA
• 25 days holiday + bank holidays
• Pension Scheme
• Tech Scheme & Cycle Scheme
• £250 referral scheme
• Enhanced Maternity and Paternity Leave/Pay
• Continued Professional Development
• + New and Exciting benefits coming soon

Who is FullFibre?

FullFibre is changing the way people access the digital world.

We are on a mission to make significant improvements to internet services in underserved towns and villages across the Midlands and North of England. We do this by building high-quality fibre networks that reach every property and can be used by our Partner ISPs to provide the fastest and most reliable broadband services to their customers. With significant growth happening across our business in 2023, we are seeking great communicators based in the community to help us spread the word and evangelise about the benefits of full-fibre broadband (fibre to the property) will bring to the community.

We are looking for candidates that have links to the following areas:

• North Shropshire
• Shrewsbury & Central Shropshire
• Wyre Forest & Droitwich
• Evesham and the North Cotswolds
• Herefordshire, Malvern & the Forest of Dean
• Burton & Tamworth
• Leicestershire
• Central Nottinghamshire
• Peak District
• Doncaster
• Calderdale & Huddersfield

FullFibre is committed to a diverse and inclusive workplace. FullFibre is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, disability, age or other legally protected status. If, as part of the recruitment process, you need any assistance, please make this known to us. If you need to do this before applying for the role, please emailhr@fullfibre.co