Senior Network & Security Engineer

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific, and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer at a time.

We have an exciting opportunity for a Senior Network & Security Engineer to join our team in the UK!

Please note: Must be able to demonstrate the right to work in the UK and have been a UK resident for the past 5 years to gain CTC clearance.

What we can give you

• 37.5-hour working week with flexible working options, giving you that much needed work/life balance
• 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
• This role can be based anywhere in the UK, remotely.
• Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
• Employee Referral Scheme
• Flexible benefits package that aims to offer something for everyone
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
• Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
• Private medical cover from day 1
• Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme

What to expect:

• Working as part of our international team of 30 engineers
• Proactively and reactively manage the Network and Security devices, act on alarms from our network management systems, act on incidents reported by our customer
• Ability to troubleshoot and analyse incidents and changes, making suggestions to fix and implement the solution
• Test and deploy software upgrades and security patches
• You will be responsible for tests, debugs, and analysing performance, and documenting infrastructure components
• Ability to manage the design, implementation, and ongoing management of Cisco environment, including LAN, WAN and big focus on Wireless Environments
• Ability to coordinate with networking vendors to ensure appropriate platform integration and performance
• Build strong relationships with stakeholders and make recommendations on new technologies and products for enhancement of the network
• You will be a Subject Matter Expert for anything related to Wireless (Cisco/Fortinet)
• Responsible for assisting in guiding, training, instructing and assisting others at peer and lower levels on technical issues and products
• Proactively test and upgrade software on various devices
• Build strong relationships and interact regularly with multiple teams, including Helpdesk, Customer, and Service Delivery Managers
• Ability to provide technical advice and designs for customer network migrations, and improve customer security systems
• Propose improvements for our network management tools and configuration
• You will be responsible for responding to emergency situations and can perform effective troubleshooting during productions outages
• Monitor and analyse network, and provide results on a regular basis
• On-call/stand by rota is a requirement once initial training has been complete and signed off

What we expect from you:

• Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management
• Strong working experience both deploying and managing large and complex majorly Cisco (Routing & SDWAN / Catalyst & Nexus Switching / Cisco-Fortinet Wireless / ASA Firewall, PRIME, ISE) LAN, WAN, Wireless Environments
• Experience in Networking Field with Cisco Vendor products, including technical certifications (at least one CCNP or CCIE badge is required)
  • Cisco CCIE Routing & Switching
  • Cisco CCIE Wireless
  • Cisco CCNP R&S / Sec / Wireless
  • Cisco CCIE Security
  • Fortinet NSE 6 or Higher
  • PaloAlto Certified
  • F5 Certified Solution Expert
  • Meraki Certified Meraki Network Operator
  • Cisco ACI
• You’ll have end to end security in mind, configuring network and security devices, and quality of service – autonomous, self-driven, and experienced
• You’ll be an expert in troubleshooting using traffic analysers, NetFlow collectors and capacity management tools. Implementing and supporting OSPF, BGP, VRRP and other routing protocols
• Strong skills in documentation (MS Word) and drawing (MS Visio) updates
• We are looking for someone with strong relationship building skills with the ability to participate in team and customer meetings
• Incident Report Document and Capacity Management Report writing
• Awareness ITIL V3 framework
• English speaking and writing skills (additional languages are beneficial)
• Excellent communication skills, team working, confident and able to work on own initiative

Please note: You will be required to work during European business hours from Monday to Friday, however depending on the situation you might need to stretch this on certain occasions

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally.

What to do next:

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!

As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.

If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into weallmakeuk@getronics.com

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.

About Getronics

Getronics is a global ICT integrator with a long history that extends over 135 years. With about 4,000 colleagues across Europe, Asia Pacific, and Latin America, Getronics’ vision is to reimagine the digital future, one customer at a time.

We do this by leveraging an integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support, Service Desk, Network Infrastructure, and Security & Compliance to serve our more than 1,400 customers in both public and private sector.

Getronics is the founder and leading member of the Global Workspace Alliance. This unique model provides customers with consistent IT services across 185 countries, with one single point of contact, contract, and billing entity yet maintaining the local touch with flexibility and cultural fit of a local partner.