PPM Manager

About The Role

At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a PPM Manager to join us to help us create a hassle-free environment for our clients and engineers.

Due to continued growth in the South Wales area GRAHAM Facilities Management have multiple opportunites for talented individuals to join our team at an exciting time. Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced PPM Manager with an appetite to succeed, we want you to join our team. Our generous benefits package offers; competitive rates of pay, enhanced annual leave, life assurance, subsidised health insurance, contributory Pension and a high street discount scheme!

Location: Swansea Area
Hours Per Week: Monday - Friday 40 Hours
Job Type: Permanent / Full Time

The PPM Manager will be responsible for:

• The execution of planned preventive maintenance, reactive and remedial works
• The management of multi-discipline facilities management work schemes and resources
• Having a proactive attitude to the delivery of contract services and client focused activities
• Updating of company management information systems
• Representing Graham Facilities Management in a professional manner:
• Programming, management and monitoring of PPM, reactive and remedial works in adherence to the contract specification
• Issuing of instructions to and liaising with internal and supply chain resources
• Preparing KPI and operational reports for internal, supply chain and client meetings
• Liaising with client management and site representatives
• Implementating of relevant contract QA procedures and Graham Health and Safety policy
• Implementing of company management information system procedures and providing limited support for those systems
• Building Reactive out of hours rota.
• Taking part in the reactive out of hours escalation for nights/weekends/holiday periods
• Ensuring the above duties and responsibilities are carried out in line with the contract as well as any other adhoc duties that may arise from time to time as agreed with the clients.

Governance

• Updating PPM additions and Deletions, site audits
• Line management of direct engineers, including Induction, Toolbox Talks, vans and equipment, manage attendance, absence, holidays, sign off weekly timesheets and advise Departments as appropriate
• Managing client liaison, queries and complaints
• KPI Monitoring and build PPM tracker
• Approving PPM invoices, pricing of Mini CARs,
• Co-ordinating Snow and Ice services
• Log Book creation
• Liaising with relevant departments – SHEQ, HR, Payroll, monthly reporting to Finance Team
• Working with Sub-Contractors – Induction new SCP’s onto contract, SCP rate agreements, meetings, performance monitoring
• The Completion of PPM, reactive and remedial works on time and to the required standard
• Meeting and exceeding client satisfaction levels
• Preparing and meeting contract KPIs
• Health and Safety Management
• QA management and implementation
• The Successful implementation of company management information systems
• Meeting contract targets

About You

Essential Criteria

• Demonstrate exceptional performance in a previous facilitates management role

• Experience of working in a client facing role

• Possess technical knowledge on a wife variety of building services and M&E disciplines

• IT literate with advanced knowledge of Microsoft Office (in particular Excel)

• Clean driving licence

Desirable Criteria

• 3rd level qualification within the building environment

• Associate member of a professional body

• Experience of using bespoke CAFM or business management software

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.Access NI Privacy Notice can be viewed at: AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)

About Us

GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. Energised by continued growth and boasting an annual turnover in excess of £948m per annum, we’re committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are:

• Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
• Projects and Minor Works
• Compliance Services
• Fire and Security Services
• Energy Services
• Traffic Management