Information Quality Assistant

We are looking for a highly organised and motivated individual who has excellent attention to detail, is able to plan and prioritise workload and multitask to meet tight deadlines.

The role will support a range of inpatient and community services across the GMMH footprint in the day-to-day delivery of high-quality data collection and processing of clinical information, making sure that information collected is relevant, timely, accurate, appropriate and complete in order to meet the national and local reporting requirements of the service.

You must have an expert knowledge of Excel to support the Business and Performance Team (BPT) with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, whether clinical or administrative and support the resolution of these issues.

The post holder will support the Specialist services and the BPT with the development of effective and efficient processes for recording clinical information, this will include identifying any data quality issues, identifying ways to resolve these issues, creating and formatting reports, updating dashboards, developing presentations and training materials which will require expert knowledge of Microsoft packages.

You will assist with data entry of clinical information and key outcome measures into the electronic patient record, ensuring this is accurate and timely.

You will support the monthly and quarterly submissions of performance metric’s for the teams, ensuring that timescales and deadlines are adhered to.

You will work with services to support and train new system users and deliver workshops or one-to-ones when specific training needs are identified for the team, and provide administrative support to the BPT as required.

Flexible working will be considered as will remote working arrangements. There will be a requirement for onsite working across bases.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

To support the care group in ensuring that data collection and submission requirements are met in relation to quality, key performance measures and CQUIN, ensuring that timescales and deadlines are adhered to. The post holder will have direct contact with services to support and train system users when repeat data quality issues are identified. The post holder will assist in the collation and upload of data for national submissions and contract monitoring. The post holder will provide support and cover for other team members as required the will provide day to day supervision of admin and clerical staff within the network. The post holder will provide administrative support to the Business and Performance Team (BPT) as required and must therefore have excellent planning, organisational and secretarial skills.