Hotel Night Manager
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Position Overview & Specifications
Our modern Hampton by Hilton hotel in Park Royal is seeking an experienced team member to manage the night-time operation of the hotel. This full-time position comes with a competitive salary of £27,000 p.a. plus benefits and would suit someone with supervisory experience in a hotel environment and a passion for great customer service.
Officially known as a Guest Service Manager, you will be amongst the most senior staff, if not the most senior, on the late/night shift and will be responsible for the Reception, bar, restaurant and kitchen but your main priority will always be giving great customer service to our guests, including ensuring their safety and security. You will also be preparing night audit and financial reports so should be confident with a computer.
Knowledge of working within a Hilton branded hotel would be a big bonus but an understanding of hotel operations in general is more important.
You'll be used to delivering a seamless guest experience and ensuring the smooth running of the hotel operation. This role requires someone willing to get stuck in and be active in manning Reception and the bar and helping with preparing the breakfast buffet.
Hampton by Hilton London Park Royal is a 162-bedroom, focussed service property which opened in Autumn 2020.
To be considered for the role please apply today, outlining your experience and suitability for the position.
Job Types: Full-time, Permanent
Salary: £27,000.00 per year
Benefits:
- Cycle to work scheme
- Discounted or free food
- Employee discount
Schedule:
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Park Royal, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- hotel: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: 10022023KS
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Night Manager roles across Hampton by Hilton London Park Royal's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £27,000 bracket, including retirement vesting and health parity.
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